FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing includes a monthly monitoring rate: Varies based on package and starts as low as $39.99 Activation Fee is $99 per new line. Never an Installation Fee!
- What is your typical process for working with a new customer?
Begin with a message thread within the Thumbtack Application. The second step would be to schedule a call with a sales agent from Power Home Technologies and then provide you a quote over the phone. When ready, that agent will run a soft credit check (last 4 of SSN) and provide you an update of what you qualify for. Once completed, the Agent can walk you through the base package and then accept the activation fee for new service. Agent will then schedule your installation based on your availability.
- What education and/or training do you have that relates to your work?
Over 15 years of Smart Home and Security experience, including working directly with providers such as Alarm.com/ Qolsys, Honeywell and many more.