FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is unique. No tow are every the same. We take the time to understand your project needs and expectations to create a price that is right for you. Quotes are always free and easy to understand with no hidden charges. We find it discouraging when big marketing firms grossly over charge people for services they don't need or want. That is why we tailor your package to your project.
- What is your typical process for working with a new customer?
We have you complete a questionnaire outlining what their project needs and expectations are. Then one of our experts will complete a comprehensive quote and project proposal/plan of action. Finally we will meet with you to review the quote and proposal/plan of action to see if we are a good fit. If accepted we will have you review and sign the Project Agreement and then we get started right away!
- What education and/or training do you have that relates to your work?
Our experts have many years of hands on training and experience with every aspect of social media and internet outreach and management. We live, breath and sleep social media! We have developed a unique and personal approach to getting your business noticed. You will feel like part of the team and even learn some valuable stuff along our journey.