|Sunday||6:00 a.m. to 11:00 p.m.|
|Monday||6:00 a.m. to 11:00 p.m.|
|Tuesday||6:00 a.m. to 11:00 p.m.|
|Wednesday||6:00 a.m. to 11:00 p.m.|
|Thursday||6:00 a.m. to 11:00 p.m.|
|Friday||6:00 a.m. to 11:00 p.m.|
|Saturday||6:00 a.m. to 11:00 p.m.|
Certified On Call
About this pro
1 hire on Thumbtack
I was very impressed at the quality of work I received from these young men. they were on time,super nice & really knew their stuff!! I highly recommend them to anyone & everyone!!!Jul 11, 2018
Certified On Call no their stuff , Chet Windell had my service up and running in no time, I will use them again you can't go wrong by using them.Jul 10, 2018
he was right on time when he said he would be there. he was very knowledgable as to what computer I had & quick to diagnose the problem & fix it! very professional & this man knows his stuff!!!!!Jul 8, 2018
Quick response, same day on-site service, and very professional. I’ll be a customer for life.Jul 7, 2018Chet W.'s reply
Thanks for the great review! Let us know if we can do anything else for you!
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- What should the customer know about your pricing (e.g., discounts, fees)?Just remember that it is all negotiable! We try our best to be competitively priced, but sometimes we can miss the mark. If you feel that way, just let us know!
- What is your typical process for working with a new customer?We typically like to offer a few suggestions so that the customer won’t even need to book our services. If those do not work or the customer does not want to deal with the hassle, we move into troubleshooting mode. We ask about the issue, make and model, what errors are showing up, etc. Once we have that we delve into fixing it, but not before discussing the plan. Explaining the details to the customer is critical. We want to make sure they understand the issue, how we can fix it, and how they can prevent it in the future.
- What education and/or training do you have that relates to your work?I have a degree in Computer Network Administration, roughly 15 years of experience in the IT field, and many industry recognized certifications. These include vendors such as CompTIA, Microsoft, ISC2, VMware, Citrix, and the Department of Homeland Security.