Heart & Soul Residential Cleaning

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Introduction: Our mission statement LEADERSHIP L ead by example E fficent in all tasks A ccountability D ependable E xcellency R espect S trength H elpful I ntegrity P rofessionalism Heart & Soul Residential cleaning provides light duty as well as deep cleaning service. We offer an excellent customer solution to your daily, weekly, monthly, special occasion, move out, move in, eviction and reconstruction cleaning needs. Our goal is to provide an excellent customer service while we come in, execute, and complete the job in a timely manner. Get the best return for your investment and hire a detail oriented cleaning service today. Light duty cleaning includes * dusting * sweeping * mopping *vacuuming * deep cleansing and sanitizing the kitchen and bathroom Deep cleaning includes the light duty cleaning as well as base boards, windows and window seals, stoves and refrigerators. Additional service upon request. What I love most about cleaning is the challenge of doing the job right. We enjoying taking some of the stress off of our clients by cleaning and organizing their homes.

Overview

Hired 64 times

4 employees

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2016

Featured Projects

7 photos

Specialties

Cleaning method

,

Reviews

Great 4.7

45 reviews

5

87%

4

7%

3

0%

2

4%

1

2%

Samantha k.

Apr 3, 2016

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Hired on Thumbtack

Move-in or Move-out Cleaning

Danielle C.

May 2, 2016

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Hired on Thumbtack

Heart & Soul Residential Cleaning's reply

Danielle I am sorry that you are not pleased with the service, but at the same time shocked. The service was completed 9 days ago and today's is the first and only time you notify me with your complaint. After H&S complete each client I ask that you all to do a thorough walk through, so if it is anything that you are dissatisfied with we can rectify it at the time of service has been done. It is not of my character to dwell on negativity, but uses corrective criticism for personal growth. But I needed to respond to the one star review, because this could hurt my business and leave a negative impact on us. But I would like to remain positive and say that this also humanize us . We are not perfect but we do our best to perfect the tasks at hand. We come into each of our clients homes with the willingness and mind set of giving you all a 100% performance. No matter what the demand maybe.

House Cleaning (One Time)

Cabrini M.

Feb 16, 2016

Heart and soul did a great job...We hired her to deep clean my parents home in New Orleans...She did such a great job that my mom hire her for regular house cleaning for once month....Thank you

Lasandra D.

Feb 16, 2016

I needed a deep cleaning of my home in a hurry. I scheduled services with Heart and Soul residential cleaning service. They were very flexible to meet my need. On a short notice they did an outstanding job. The job was so thorough that I got many compliments from my house guests. What I liked the most was that the owner is very hands on. She worked just as hard as her staff ensuring that the job was completed in a timely and professional manner. I can't say enough good things about this company. I will definitely be using this service again. I will also refer all of my friends

Linda C.

Feb 16, 2016

(Mrs. Haynes 2/16/16)...I hired this company for move in cleaning. The house need freshing.My home 4 bedrooms 4 baths. To my surpise they completed super fast. Customer service wonderful and friendly. Cleaning tactics and professionalism was beyond 5 stars. My home smell great & every inch was touch and clean. I recommeded friends and family. Service 5 Stars!!!!! Will hire again...

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We go by the square footage of the customers home, but our price varies on the customer needs.
What is your typical process for working with a new customer?
We first listen to the customer to get an ideal of what service they or looking for. We then start out by going over what types of services we offer but still tailor to the customers needs. For our new and recurring customers we recommend our Top to Bottom deep cleaning for the first visit to make sure all area are covered which makes maintaining easier on both parties.
How did you get started doing this type of work?
I started with a cleaning service cleaning office buildings and from there work with Fresh N Clean Residential Cleaning Co.I've been in this business industry for about 5 years.

Heart & Soul Residential Cleaning

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