Pacific Lawn Sprinklers

New York, NY

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About this pro

How does your business stand out?

With our “regionally managed but locally delivered” service program, Pacific Lawn Sprinklers can deliver that local “neighborhood feel” service. Our dedicated service representatives are available 24 hours a day, 7 days a week, and every appointment is backed by an “on-time or on-us guarantee”--100% satisfaction guaranteed. We promise your complete satisfaction--guaranteed. If you’re not fully satisfied, let us know and we’ll make it right.

What do you enjoy about the work you do?

The highest compliment Pacific can receive is the continued referrals from existing clients to their families or friends.

Location

New York, NY 10021

Years in business

37

Number of employees

45

Times hired on Thumbtack

120

Reviews

58 Reviews
  • Christina C. Aug 4, 2017
    Sprinkler and Irrigation System Installation
    Verified Review
    Excellent experience, quality and service.
  • Matt K. Aug 2, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Was able to diagnose immediately and repair. Grear service!
  • Olga V. Jul 31, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
  • Mario F. Jul 18, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    The gentleman was knowledgeable , explained everything that its my pressure is too low as it was changed last year to a frost free valve bib outside the house. He said I can try changing my 2 heads in back and may be enough pressure to get it going and working. But end of the day issue was not fixed and sprinklers in back are still not coming up. He said he will get me a quote to replace bib but never did. So I paid 50$ for information that's what it was. I still need my issue fixed and issue was not resolved.
    Stephen D. Jul 19, 2017

    Mr. Fryczynski we strive for 100% Customer Satisfaction and a quote for repairs was sent out via email on Friday 7/14th around 858pm. Perhaps the quote went into your Spam/JUnk folder. We would like to discuss the work and your experience at your earliest convenience. Please contact us at 732-579-6154 Thank you.

  • Art N. Jul 17, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
  • Thumbtack Customer Jul 14, 2017
    Good experience and work quality
  • Mark A. Jul 10, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    On time, professional and great value
  • Howard G. Jul 1, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Would use again
  • Thumbtack Customer Jul 1, 2017
    Very professional and value for money service. We called them in the morning and they came in the afternoon. In one hour they fixed our sprinklers and changed some parts. Now it works smoothly!
    Stephen D. Jul 3, 2017

    Thank you for taking a moment to leave a review. We are very happy to hear that you enjoyed your experience and that your system is running smoothly, have a safe and happy 4th. Thank you.

  • Thumbtack Customer Jun 29, 2017
    I think the work was good generally however, I do feel that he should have checked the sprinklers completely before he leaving, as I have one sprinkler that does not reach the flowers and one that goes to pour into the street I'm told by my son that these are simple adjustments, so other than that it was a very good service,and yes I would use them again
    Stephen D. Jul 3, 2017

    Thank you so much for taking a moment to leave us a review, its greatly appreciated. Please know that we would be happy to send a technician out for additional adjustments, we strive for 100% customer satisfaction and always want our customers to know we are doing the best job.

  • LaToya M. Jun 28, 2017
    Sprinkler and Irrigation System Installation
    Verified Review
    Very nice and clean job.
  • Erika F. Jun 19, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    It was easy to make an appointment. They were punctual and professional. They also remind you when service is needed.
  • Andrew C. Jun 9, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Excellent service
  • Michael H. Jun 2, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Arrived on time, performed a very professional job and left my property neat and clean. Delighted to be a new customer for all my irrigation needs. Would recommend Pacific very highly.
  • Janet M. May 29, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Easy to work with, took extra time to make sure sprinklers reached every corner and made long overdue suggestions to move sprinkler heads and add some to make sure entire lawn gets enough water in the dry season.
  • Eric L. May 18, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Very knowledgeable. Terrific service. Very professional. Can handle all related services, such as plumbing.
  • Steven W. May 14, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    These guys did a great job. Identified the problem and fixed my sprinkler system very quickly. Arrived about 20 minutes after the scheduled time which was fine, but should have been notified if they were running late.
  • Mike H. May 13, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    ON TIME. EFFICIENT. HIGHLY RECOMMEND THESE GUYS. THEY DID A GREAT JOB AND I COULD TELL BY WATCHING THAT THEY KNEW THIER CRAFT.
  • Irwin A. May 12, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    On time, efficient and good quality
  • Jennifer H. May 9, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    The guys were very nice and knowledgeable. The prices were not bad.
  • Malika B. May 5, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Workers did a quick revie of my system, turned off water overide and identified 3 broken sprinklers. Sprinkers were repaired very quickly and the guys were professional and courteous. Will use them from now on for my sprinkler neesa.
  • James A. Apr 26, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Work was done quickly and professionally. They explained the repairs needed and went over the schedule. Very nice and easy
  • Dave S. Jan 27, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Decent Job - Price needs Adjusting
    For the service the person should be less. Tax should not be charged if paid in cash.
  • Brett G. Nov 27, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Satisfied
    Good job
  • Matthew G. Nov 19, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Excellent
    Winterized sprinkler system
  • James S. Nov 17, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Very happy
    Had my in ground sprinkler system winterized. Very professional serviceman. Also reasonably priced
  • Ray L. Nov 10, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Good experience
    I had Pacific come out to winterize my system. They were on time, called me 20 min. before arriving as I requested. The technician was very knowledgeable and polite. I will definitely use Pacific in the future for my sprinkler needs
  • ANDREW A. Nov 8, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Sprinkler winterized service
    Timely, professional quality service. Outstanding value. Will recommend to anyone. Andrew Azan
  • Mark J. Nov 7, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Professional al the way. Showed me where my zones were and what the winterizing procedure was. Answered all my questions and recommended a few items for when I'm ready next season spring! Def recommend them.
  • Arun B. Nov 5, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Job Well Done
    Job well Done
  • Linda M. Oct 31, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Professional sprinkler system
    They came and turned the sprinkler off and bled the system, very polite amd only took 10 minutes to complete.
  • Scott D. Oct 24, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Highly recommended!
    Great service! Hired to winterize our system, found a crack in the system and fixed it immediately. Answered all our questions and recommended a solution to an issue we've had in our backyard since we moved in. Will definitely use them again.
  • Carlos G. Oct 13, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Great Service even better Price.
    Came early, very pleasant. Best price I found. Will use again next year.
    Stephen D. Oct 13, 2016

    Thank you for taking a moment to recognize the service provided. We at Pacific strive to achieve 100% Customer Satisfaction and based on your comments it seems we have succeeded. We look forward to servicing you in the future. Thank you.

  • Alicia S. Sep 22, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    New house sprinkler inspection and winter shut off
    On time. Knowledgeable. Well priced. Pleasure to deal with.
  • Barry G. Sep 3, 2016
    Sprinkler and Irrigation System Installation
    Verified Review
    irrigation specialist
    on time professional, took the extra time to make sure the job was done right
    Stephen D. Sep 3, 2016

    Thank you for taking a moment to recognize the service provided. We at Pacific strive to achieve 100% Customer Satisfaction and based on your comments it seems we have succeeded. We look forward to servicing you in the future. Thank you.

  • Anthony S. Aug 15, 2016
    Sprinkler and Irrigation System Installation
    Verified Review
    Very efficient. System works well. Should have done this a long time ago
  • Noreen S. Aug 14, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    They were prompt, cooperative, experienced & reached before the expected time.
  • John C. Jul 11, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    They came out and serviced system as they committed. I will continue to use them to manage my system going forward.
  • Earl J. Jul 6, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    they are very professional and provide competitive costs and reasonable time arrival estimates
  • Nick C. Jul 4, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
  • Lawrence H. Jun 28, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
  • Maha K. Jun 17, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
  • Rob S. Jun 13, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Was very happy with the service I received from when I requested a quote until their service man came and checked my sprinkler system.
  • Gertrude B. Jun 8, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    The service provider came on time. He inspected the sprinkler system.
  • PATRICK S. Jun 1, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    The repairman came when scheduled. He was professional, knew what the problem was and fixed it quickly.
  • Jeff S. May 27, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    On time and very neat and helpful
  • Brijen R. May 16, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Excellent service.
  • Dominick S. May 14, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Guys showed up early and got the job done quickly at a more then fair price. Will definitely use again
  • Jeanice C. May 6, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    The guys did a great job repairing the sprinkler heads on my backyard. They were friendly, fast and responsive. Highly recommended!
  • Chris L. May 1, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    The technician did a great job. Price is more than fair. The customer service is great, too. I prefer email communication and they have all figured out how to communicate electronically or phone at my convenience. They also take credit card to make payment really easy for me.
  • Tricia S. Apr 29, 2016
    Pacific was very professional the technicians were extremely friendly and very thorough as well as knowledgeable. The office staff was a pleasure to deal with. We found pricing more than fair, all in all we are very pleased with the company and are very happy to have found such a reliable sprinkler company, we are looking forward to service with them in the future.
  • Sam T. Apr 24, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Knowledgeable guys. Excellent Job.
  • Liz M. Apr 24, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    On time and thorough ....
  • KARL S. Apr 23, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Great service
  • Nick R. Apr 13, 2016
    I used Pacific to replace some broken heads in my yard. The men showed up on time, were knowledgeable and offered me good advice for upgrading my system. Prices were pretty reasonable and I'm gonna try them out again when I close down my system this year.
  • Chris V. Apr 13, 2016
    I used them for the spring turn on this year because they had the lowest price. I told them I worked and couldn't wait home all day so they accommodated me with an after 4pm appt. The guy was nice, thoroughly checked the system and emailed me the invoice before he even left. I would definitely recommend them.
  • Sean M. Apr 13, 2016
    Quick service, early morning appointments, and cannot beat their prices. Have recommended them to all my family and neighbors.
  • Mary C. Apr 13, 2016
    Installed both sprinklers and upgraded my landscape lighting to LED. Wonderful company, very personal service and love the ability to schedule online at my own leisure.
  • Dianne S. Apr 13, 2016
    Love the personal attention I get w the people at Pacific. I had just planted 20 trees along my fence & Pacific installed a few more sprinkler heads & made sure each new plant, tree, shrub was getting watered. Prices are great & there's no waiting around for someone to show up. I get a phone call asking what time of day I prefer & they give me a window of time. Would highly recommend this company.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Because all properties differ in size and complexity we cannot offer a set price for all clients. We have a structured pricing platform based on location and size of systems to give clients and idea of pricing before the appointment is scheduled. Most repairs are billed as Flat Rate pricing for a set price every time.
What is your typical process for working with a new customer?
For Service requests we can provide an average price quote before setting up an appointment. We offer online and over the phone scheduling and offer a variety of time windows to meet our customers demanding schedules.
What education and/or training do you have that relates to your work?
The owners have been in the Irrigation Industry for over 36 years. Most of the office personnel has been with the company for 20+ years and our field service representatives and designers go through rigorous training programs.
How did you get started doing this type of work?
In the spring of 1980, Pacific Lawn Sprinklers was started by the three Dellafiora Brothers in a single Bright Yellow truck. The Bright Yellow trucks are seen throughout the tri state area and have become a symbol of the Pacific Brand.
What types of customers have you worked with?
We work with all types of customers from Residential and Small Commercial to Golf Courses, Large Commercial, Parks, Ball Fields, Multi Unit HOA's. You name it Pacific can do it.
Describe a recent project you are fond of. How long did it take?
Pacific is proud of all of our jobs, as we take pride in each project we tackle. Most installations are complete in one day.
What advice would you give a customer looking to hire a provider in your area of work?
Home Services is a tough industry with many companies who are here today and gone tomorrow. Pacific cares about our clients and their time. We offer convenient appointments and a variety of options to reach us 24 hours a day 7 days a week to meet your busy schedule. It is vital that anyone working on your property is properly licensed and insured. Our services offer a 100% Satisfaction Guarantee and an ON TIME OR ON US promise.
What questions should customers think through before talking to professionals about their project?
Are they fully licensed and insured? What will their annual maintenance pricing cost? Is Irrigation the primary focus of the company or just a side service?