FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every property lives and breathes a little bit differently and every property has different systems, amenities and different needs. Because of this we cater each proposal for services directly to the needs of the property. As a general rule of thumb property management services in the NYC Area generally run at an average rate of approximately 5% of the total gross income of the property however this could be more or less depending on the properties criteria. With some basic information we could tailor a quote specifically for your building for a flat rate with no administrative fees.
- What is your typical process for working with a new customer?
Prior to working with new clients we try to learn as much as we can about the properties owners, the properties physical condition, financial position and the general day to day needs of the property. Equally important is to understand the culture of the tenants and owners living at the property.
- What education and/or training do you have that relates to your work?
Licensed Real Estate Brokers - NY, CT, PA, FL New York State Accredited Realty Manager – NYARM Certified Manager of Community Associations - CMCA Registered in Apartment Management - NABO Accredited Residential Manager - IREM Certified Apartment Portfolio Supervisor NAA Mr. Crespo, the founder and President of Citadel Property Management Corp., has over 20 years experience in the real estate business through personal and commercial interests. Mr. Crespo is a New York State Accredited Realty Manager / Supervisor (NYARM, ARM, RAM, CMCA, CAPS) and active NYS Licensed Real Estate Broker specializing in new developments with special focus on residential and commercial properties in the New York Metropolitan Area. Serving as a financial advisor since his early career in 1991, Mr. Crespo entered the real estate industry and started Citadel Property Management in 2001 while still managing client’s assets at Morgan Stanley. It was during this time while serving as the treasurer of a Co-op in lower Manhattan, when Mr. Crespo recognized that the landscape of the real estate industry was fragmented and littered with management companies that seldom provide the reporting transparency or the level of sophistication of service that he was used to providing to his clients. It was through this discovery that Citadel Property Management Corp. was born. Citadel was created as the answer to those in the industry who feel there is a true scarcity of thorough, quality management with sound principles. Mr. Crespo holds several certificates with HPD (Housing Preservation and Development) in Building Management / Finance and Fair Housing. He is certified in Property Management and Construction Management By the New York Real Estate Institute. Mr. Crespo holds several financial licenses including a Financial Advisory License (Series 65), Registered Representative (Series 7), Uniform State Securities Agent (Series 63), Managed Futures Agent (Series 32), and Life and Health Insurance Licenses. Mr. Crespo and his team of professional agents and managers can assist you in managing as well as marketing your property to its fullest potential.