FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most of my work is at a bid price, but I can work on a time and materials basis if the customer prefers.
- What is your typical process for working with a new customer?
I begin by listening to the customer and making sure that I understand the nature and extent of the work required. Then I review the process needed to perform the work and also discuss the likely costs with the client. Establishing good communication early on makes the entire project go much more smoothly, and leaves the customer feeling both satisfied and fully informed at each step.
- What education and/or training do you have that relates to your work?
I have over 20 years of experience as a tradesman and contractor, and am skilled in virtually every aspect of residential construction. I have attended numerous building schools--including Cornerstones and The Shelter Institute--and was trained as a carpenter and mason in the US Army. I have also been trained and qualified as a Certified Pool Operator (CPO), servicing pools and spas.