FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based always off of square feet. I have a flat rate for furniture.
- What is your typical process for working with a new customer?
I always let the customer do the talking. I never try to be a "salesman". I would rather get to know the person and his or her needs before I assume that they want to hire me so that they feel like they are making the most informed decision possible.
- What education and/or training do you have that relates to your work?
I have been trained and certified by the IICRC which is an internationally recognized organization specializing in certifications ranging from carpet cleaning to mold remediation. I have taken and passed their carpet cleaning course.