FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We will discuss our rate clearly with you before starting a session--we hate surprise bills too! We are currently in network with BCBS, Ucare, Medical Assistance, and Hennepin Health as well as a few EAPs. For private pay clients we offer a sliding scale based on income and most people qualify for a rate somewhere between $55 and 125 per session. Our goal is to make sure therapy is affordable to all. (And No, you don't have to provide us with your tax documents or a sworn testimony of your employer, we will trust your word on this!)
- What is your typical process for working with a new customer?
We speak briefly on the phone to verify if you are looking for any specialties, specific schedule, or other preferences so we can place you with someone who would be a good fit for your needs. We then send our intake paperwork by email so you can review client rights and privacy information if you would like and may complete the paperwork prior to starting. This way when we meet you, the therapist can dive right in rather than spending the intake session asking questions that may not be important to you.
- What education and/or training do you have that relates to your work?
All of our therapists are Masters level or higher and complete ongoing training in ethics, general practice, and areas of specialty that they cultivate. Some areas like depression and anxiety are not necessarily thought of as specialties as we face them so regularly in our work, but we do strive to become well trained in particular specialties beyond what we regularly see. Currently we have therapists who specialize in couples counseling, sexual addictions, substance abuse, parent coaching, trauma, EMDR, child/play therapy, Autism and Attachment, Anger Management, and Faith based counseling. Other specialties are listed on our website. If you're not sure whether we can work with something you're dealing with, please ask-- if we are not the best fit, we will be happy to make a referral.