|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
dependable garage and home service
About this pro
I did hire Dependable garage and home service last nice to fix a very noisy garage door when it works. As soon as i created a project on Thumbtack, Eli from Dependable Garage contacted me and sure enough their crew was at my door step in an hour. After looking at the job, they technician said, they need to replace about 4/5 pulleys and called Eli and he said they were $40/piece and labor was about $150 because its pretty involved. Total cost of the project was $350 and i negotiated for $275. They did a decent job in fixing the door but there was a great problem in talking to them. They barely spoke English and it was a up hill battle to explain him what was going on. They had to borrow a ladder from me which was in the garage which they did not put it back, moved some stuff around and never put it back and made my garage huge greasy mess. What was the most annoying part was the cost of the pully. They are $4-$6 a piece and they charged me $40/piece and the entire job which was tough job got it done in less than 30minutes and charged me $120. Totally Rip off. Please don't use them. Update to my review- So after positing this review, Eli owner of the company called me and made plans to come over. He stopped by my house to refund $100 and explained his reasons behind charging as much as he did. He seemed genuine and does really value his customers feedback. Made an effort to drive all the way to my home and give me a refund and give an explanation. He appears to do whatever it takes to make his customers happy. I would certainly try him for another project which I am thinking about at my home.May 17, 2018VerifiedAliav M.'s reply
thank you so much Kris
To me no star to say ,first time i hide him,he came late, the second time i hide him, he said he come ,but he didn’t come, i asked him and he said he come the order day,it’t was ok i waited but he didn’t come on time and it took me a week to waited him. I try to choose some one on thumbtack again,it was funny i saw him again , i feel bad but i gave him a chance, i hide him again and the same thing he did, he came late ,and now he didn’t finish my stuff yet,he told me he come but he didn’t come ,he was the best liar i’ve never seen .His name Eli, his phone number 4013405894 The time was end this week but he didn’t come to finish my stuffs.I didn’t rush him,i gave him to choice the date and time but he didn’t come ,he likes to said ( i’m so so sorry , i’m promise, i’m come today...),i’ve already to paid everything but he didn’t come to finish my stuff and i don’t know how is he return my money back . Eli, you don’t want to come to finish for my house , can you please return my money back , thank youNov 6, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?$19.99 For a service call $999.00 door installation $349.00 door opener
- What is your typical process for working with a new customer?well, we first and foremost come out to evaluate their door system and take it from there.
- What education and/or training do you have that relates to your work?certified, licensed, and insured to work on all overhead or roll up doors.