JCWinn Services, LLC

4.9
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(88)
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88 reviews
5
92%
4
6%
3
1%
2
0%
1
1%
  • Robert K.

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    Feb 7, 2018Verified
  • Robert K.

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    Jared replaced a broken charging port in my Dell laptop. His work was timely and the cost was reasonable. The final charge was within his cost estimate.

    May 15, 2017Verified

About this pro

I am a professionally certified computer technician who provides computer repairs and remote technical support nationwide. I have over 20 years of experience repairing and building computers along with providing technical support remotely. I stand behind my work and often provide far more services and advice than initially contracted for. I enjoy the challenge of fixing computer problems based only the symptoms as described by the users. I often find that common issues exhibit different signs, although the root causes are similar. I enjoy working with customers throughout the country and appreciate the comments and reviews that my customers regularly post about my services.

Years in business

7

Times hired on Thumbtack

145

Number of employees

1

Background check

Completed
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Photos and Videos

3 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      I can perform most services over the Internet, which means I do not have to go to my customers homes and businesses to fix their computer problems. I provide on-site services in the greater Norfolk, Virginia area.
    • What is your typical process for working with a new customer?
      I typically discuss the details of each job with the customer before beginning any work to make sure that I fully understand their computer issues. This discussion occurs both through email and phone before services are started.
    • What education and/or training do you have that relates to your work?
      I have been building and fixing computers for over 20 years. I was trained professionally by the Navy to work on computerized weapon and radar systems on U.S. Navy Destroyers. I currently work as a full-time IT help desk supervisor and technician.

    Business hours

    Eastern Time Zone
    Sunday8:00 a.m. to 7:00 p.m.
    Monday8:00 a.m. to 7:00 p.m.
    Tuesday8:00 a.m. to 7:00 p.m.
    Wednesday8:00 a.m. to 7:00 p.m.
    Thursday8:00 a.m. to 7:00 p.m.
    Friday8:00 a.m. to 7:00 p.m.
    Saturday8:00 a.m. to 7:00 p.m.
    Coverage Area for JCWinn Services, LLC is about 1+ miles of Norfolk, VA.