FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a small service fee of $19.95 or $24.99 if you need assistance with your down payment on cruises. With group tours we may have to add a service charge/per diem if we are traveling with a large group. Stand-alone airfare will incur a service fee. Fees for airfare are $50 per person per flight.
- What is your typical process for working with a new customer?
I recommend that we have a conversation. Travel is so very personal, that it's important to be able to speak with my guests to know as much as I can about their tastes, preferences and desires. That way I can offer the best solution for their needs. Although you are able to book a cruise on my website, I really prefer having that conversation first so I can help you navigate the many offers from the cruise lines.
- What education and/or training do you have that relates to your work?
In travel, education is ongoing. I train almost every day to learn about the constant changes in the industry, become more familiar with destinations, and vendor programs / offers. I am Special Needs Certified and in process of getting my Certified Travel Advisor training or CTA. I am BBB accredited and also am Paul Gaugin PEARLS certified. Other certifications include but not limited to Alaska Certified Expert, Master of Adventure for Royal Caribbean Cruise Lines, 5 Star Certified for Celebrity Cruises, RIU Specialist and more!