FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Sky Van Lines includes the following with NO additional charges: FREE wrapping of mattresses, box springs, furniture and vacuum with moving blankets Up to 30 days of FREE climate controlled storage beginning the day of pickup Unlimited FREE wrapping tape to be used to secure your goods. 1. Professional Door to Door service. 2. Complete itemized numerical inventory 3. Loading and unloading of all items. Disassembly, reassembly, and placement of all furniture upon delivery. 4. Fully quilted padding & wrapping of all furniture 5. Cargo insurance coverage up to $100,000 based on 60 cents per lbs per article. 6. Full coverage insurance is available, upon request (72 hours notice required before the day of the move). 7. Taxes & tolls 8. Fuel surcharges, mileage and transportation fees. 9. Free extra stop (up to 20 miles) – both at origin and destination. 10. Transportation with late model air-ride suspension trucks. 11. 30 days of FREE storage in our secure storage facility. 12. Full Packing Service is available upon request.
- What is your typical process for working with a new customer?
The beginning process of starting pricing for a relocation starts with the the zip code to (start point) and from (delivery), move dates and list of items you plan on shipping across state lines.
- What education and/or training do you have that relates to your work?
We are certified through the America Moving and Storage Association. All Sky Van Lines employees go through ethics and customer service training in order to handle residential, commercial relocation's.