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ITG placed a full interior draining system and full second crock with sump pump in just one day and within 4 days of completing the investigation. The system was almost immediately testing with some heavy rainstorms. It passed the test, so far. One issue the placement of the pumps in the crock prohibited the float to initiate one of the pumps. The company was notified and they sent out a team to review and repair the issue. All employees were very professional and seem well-versed in all aspects of the process and project. Would recommend this company to anyone with basement issues.Apr 18, 2017Verified
I was extremely pleased with the entire experience with ITG. Jason who came out to inspect the house was professional, he explained what I needed to do to mitigate the problem without any pressure. I had received another estimate from another company and this guy wouldn't take no for an answer, he kept dropping the price from the initial quote( ended up coming down from the original quote almost 30%) but basically wouldn't leave the house until I agreed to have the work done. after speaking with Jason and having all my questions answered I chose the cancel the other service and go with ITG. The crew who came to do the work did just as was explained and cleaned up after themselves leaving no mess behind though it was certainly a dirty job. Since the work was only completed yesterday I cannot speak to the success of the system they installed but with the guarantee they provide that goes with the house if I sell, I am completely confident in the system installed. They did a super job and I would recommend them to anyone!!Jan 14, 2017Verified
About this pro
Years in business9
Times hired on Thumbtack3
LocationNorthumberland, PA 17857
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Q & A
- What should the customer know about your pricing (e.g., discounts, fees)?Different problems call for different solutions. ITG uses over 20 different patented products, therefore prices vary depending on the solution needed.
- What is your typical process for working with a new customer?ITG sends a trained inspector to evaluate the customer's foundation from the inside and the outside. Then, the inspector will give the homeowner a free estimate based on the customer's needs.
- What education and/or training do you have that relates to your work?ITG has over 3 decades of experience in this field. ITG employees have been thoroughly trained in the application and installation of every product we install.