FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customer should know that our pricing does vary in this industry. One thing I can assure you is this. ONE might be a little bit higher then other companies but the job does get done right and you will not need to have us back untill your next window cleaning.
- What is your typical process for working with a new customer?
Once they have approved my bid I reach out to them to finalize all the minor details and scedualing. Once all of that is squared away then I explain what will take place the day of the service. I then like to see follow up with any expectations the customer has for us. Next we get them scedualed , head out and get the work done.
- What education and/or training do you have that relates to your work?
ONE employees go through a 2 week training that is all hands on. They learn the fundmentales of window cleaning and then there's a continued training each week and as new products come out.