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Express Family Cleaning

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Introduction: Express Family Cleaning is family owned and women operated in the Bay Area since 2006. With a strong determination of providing high quality and prestigious service, for residential, commercial, office spaces, rentals and much more. We do not believe in marketing our services simply because there is a big community of our referrals and highly satisfied clients. They are our best marketing tool. We solely believe in providing the ultimate services leaving everyone satisfied. Express Family Cleaning holds a strong track record, 100% satisfaction guaranteed. Thank you for trusting us. We look forward to doing business with you. 🔸PLEASE READ🔸 Terms and Conditions: Cancellation Fees For cleaning services cancelled less than 24 hours in advance, or if the cleaner is unable to enter, a cancellation fee of $25 will be charged. A cancellation deposit fee of $25 will be charged once service is confirmed. If appointment not cancelled $25 will be prepaid of regular priced service.

Overview

Hired 401 times

Background checked

2 employees

18 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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Featured Projects

39 photos

Specialties

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Reviews

Excellent 4.9

303 reviews

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Customers say...

This pro delivers thorough and detailed cleaning services, exceeding customers' expectations. They are responsive, flexible, and offer good value. Customers appreciate their professionalism and attention to detail. Some customers report longer-than-expected cleaning times and higher-than-expected costs. However, most are satisfied with their experience and plan to hire the pro again.

AI-generated summary of customer reviews

Christina c.

Sep 10, 2023

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Hired on Thumbtack

I had the move out cleaning done today as I am moving to another county. Very professional, quick responses, and excellent value. Work quality went beyond my expectations. I would definitely recommend them to anyone in the East bay.

Details: 1 bedroom • 1 bathroom • Move out cleaning • Fridge cleaning • Oven cleaning • No pets in home • Just once

House Cleaning

Layyana H.

Aug 17, 2023

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Hired on Thumbtack

Express Family cleaning did a great job on my home, she paid attention to detail and was very helpful with making my home become a better and cleaner environment

Details: 1 bedroom • 1 bathroom • Standard cleaning • Fridge cleaning • Oven cleaning • No pets in home • Just once

House Cleaning

Evan A.

Aug 14, 2022

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Hired on Thumbtack

Everything about working with Zemka and her colleague was phenomenal - they were very thorough, required no instruction, left the house immaculate, kept the price as advertised, and were friendly and prompt. I'll be hiring them every single time I can for monthly house cleaning! I have nothing negative to say they were truly excellent.

Details: 1 bedroom • 1 bathroom • Standard cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Pets in home • Once a month

House Cleaning

Daniel B.

May 16, 2022

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Hired on Thumbtack

Awesome work. Worth every cent. The house was bigger and dustier than she expected but she stayed until every corner was clean.

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Oven cleaning • No pets in home • Just once

House Cleaning

Melissa P.

May 11, 2022

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Hired on Thumbtack

Zemka is such a hard worker. She did such an amazing and thorough job cleaning my apartment, especially in the kitchen. The fridge and stove looked as good as new when she was done. Zemka is very kind and communicative. She was very detailed and thoughtful, making sure every corner of the house was spotless. I highly recommend her. Thank you again Zemka for all your hard work!

Details: 3 bedrooms • 1 bathroom • Move out cleaning • No pets in home • Just once

House Cleaning

Credentials

Background Check

Zemka Isakovic

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The price listed is based off the original information given. Any additional services that are added after arrival or if it takes longer than expected then extra charges may apply. Add-ons are extra. We do not do laundry or ironing.
What is your typical process for working with a new customer?
After our initial contact I prefer to speak over the phone or see the house so that I can have a full understanding of the work needed, so our employees are aware as well.
What types of customers have you worked with?
We’ve worked with all people, origin and nationalities. It’s amazing how they’ve even become like family.

Express Family Cleaning

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