|Sunday||8:00 a.m. to 8:00 a.m.|
|Monday||8:00 a.m. to 8:00 a.m.|
|Tuesday||8:00 a.m. to 8:00 a.m.|
|Wednesday||8:00 a.m. to 8:00 a.m.|
|Thursday||8:00 a.m. to 8:00 a.m.|
|Friday||8:00 a.m. to 8:00 a.m.|
|Saturday||8:00 a.m. to 8:00 a.m.|
Repairs by GreatWyrmm
Spencer did an absolutely fantastic job on a repair that was more complicated than I initially thought. I wholeheartedly recommend him to anyone who has a problem!Sep 13, 2016Verified
Laptop hardware screen issues and software issues. Spencer (presumed proprietor or partner) offered almost unheard of service of picking up and dropping off laptop for servicing. I declined. Place of business was strewned with computer equipment and builds. A two person team will impress you with their knowledge and honesty. I left with a laptop that works better than when purchased new. I cannot imagine going anywhere else.May 18, 2016Verified
About this pro
Years in business2
Times hired on Thumbtack13
Number of employees1
Photos and Videos
Q & A
- What should the customer know about your pricing (e.g., discounts, fees)?I generally charge $30 per hour for labor. I also charge for any replacement parts. So final billing shows Cost of Parts plus Labor.
- What is your typical process for working with a new customer?I will troubleshoot and diagnose their device prior to starting any work. This process is free and if I determine I am unable to repair the device I will return it to the customer along with any information that was identified and there will be no charge. I value developing positive customer relationships, not making money when I a am unable to help them.
- What education and/or training do you have that relates to your work?All of my training has been on the job and self taught. My work experience is in manufacturing, maintenance, troubleshooting, warranty repairs, and primarily quality assurance. The majority of my career was spent working in the aerospace field in both manufacturing and quality assurance. This has shaped my understanding of the importance of high quality standards. I have worked in the aviation manufacturing field, oil drilling field, and automotive fields. All of my knowledge and experience with phones, tablets, and computers was self taught as it has been a hobby of mine for the last 8-9 years. First I worked on just my phones, tablets, and computers then I began fixing the devices of my friends and family. I enjoyed this work so much that I decided to make this my profession.