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Top Notch Home Inspectors recently performed a home inspection on a house I purchased and they were absolutely incredible. Dustin and Kim were both very professional and their attention to detail is Top Notch. They saw things that I didn't notice and explained everything to me in great detail. I would highly recommend Dustin and Kim to anyone needing a home inspection and wants someone who really cares about the purchase your making.Sep 19, 2017Top Notch Home Inspectors, Inc.'s reply
Chris, A big thank you to you and your wife for trusting us with your home inspection and for the time you took to write a review for us! We hope you both enjoy your new home for many years to come and please keep us in mind if you ever need our services in the future. It was a pleasure meeting both of you and your pups! Thank you again for choosing Top Notch! Dustin Owner/Inspector Top Notch Home Inspectors, Inc.
There are so many great things about Top Notch Home inspectors! They are very professional yet personal! I was so thankful that they were the company I chose. Dustin & Kim were very knowledgeable and went above and beyond with answering all my questions! I would definitely recommended them to anyone who needs a home inspection.Sep 18, 2017Top Notch Home Inspectors, Inc.'s reply
Bonnie, Thank you so much for the kind words and trusting us for your home inspection! Please let us know if you have any additional questions. We’re always happy to help! It was a pleasure working with you! Dustin Owner/Inspector Top Notch Home Inspectors, Inc.
My wife and I just recently transferred to Jacksonville with the Navy. We chose Top Notch to inspect the house we were planning to buy so we wouldn't have any surprises come up after closing. They weren't the cheapest but were by far the most professional and thorough home inspectors we've ever had. They found things we had no idea were there and saved us a good amount of money in future repairs that we would have otherwise had to pay for. They had the inspection report in our hands the next morning and were more than willing to take time answering any questions we had (which was a lot). Great experience. Thanks again! John F.Sep 18, 2017Top Notch Home Inspectors, Inc.'s reply
John, Thank you for choosing Top Notch for your home inspection! You and your wife have a beautiful home. We hope you enjoy it for many years to come. Thank you again for choosing us and please keep us in mind for any future inspection services you may need! It was a pleasure working with you! Dustin Owner/Inspector Top Notch Home Inspectors, Inc.
Top Notch was everything they represent and more. Great folks who do a comprehensive inspection and attention to detail. Would recommend them to anyone and glad we chose themJan 13, 2018
I must say, the great customer service like Top Notch Home Inspectors, Inc. delivered is a rare thing now days. They were completely accommodating with my schedule. They took the time to explain their processes in terms I could understand. I immediately felt comfortable with them and knew they were professional. They provided the report in a timely manner and walked me through each and every section. I now feel that I am well informed and able to have an action plan ready for areas that need to be addressed. I was truly blessed to have found them.Sep 18, 2017Top Notch Home Inspectors, Inc.'s reply
Sean, Thanks so much for taking the time to give us some feedback. We greatly appreciate the kind words. It’s very humbling to read your comments! It was our pleasure working with you and your wife. I hope we provided some valuable insight into your home’s condition. If you have any further questions about your inspection report or any question about homeownership in general, we’re always happy to help in any way we can! Thank you again for choosing Top Notch! Dustin Owner/Inspector Top Notch Home Inspectors, Inc.
- What should the customer know about your pricing (e.g., discounts, fees)?We don't use a standard pricing system. We have general pricing established to identify a median range of what someone might expect to pay. All jobs are individually considered for pricing. Usually, the main determination of the price is the size of the home. As a small token of our appreciation, Top Notch Home Inspectors, Inc. is proud to offer a 10% discount on all services to: Active Duty and Retired Military, Military Spouses and Active First Responders (Police, Fire, and EMT Personnel)
- What is your typical process for working with a new customer?Once a customer submits a request for a quote from us, we like to reach out to make contact with the customer. We ensure we match them up with the services they actually need. If there are additional concerns about a home, such as a possible roof leak, we occasionally recommend additional services such as a full thermal scan to ensure we can see as much as possible. After a quote is approved by the customer, we send an inspection agreement (if applicable for the service chosen) and have that signed and returned via e-mail. From there, we setup a mutually convenient time for our inspectors to inspect the property. After the inspection has been completed, we ensure the client is satisfied with the inspection. If so, we receive payment for services rendered and will provide a downloadable report to the customer within 24 hours. We always like to follow up soon after the inspection to ensure you were satisfied with our services and to answer any questions you may have about the inspection, report or your home!
- What education and/or training do you have that relates to your work?Internachi - Certified Professional Inspectors (License Numbers: HI10536 and HI 10537) 20+ years of combined professional experience in the construction, real estate, and inspection fields.