Your Perfect Affair
About this pro
13 years in business
2 hires on Thumbtack
She was always punctual. She had a keen interest in my setup and my needs. She is willing to go above and beyond for extra cost. There was a mix up with my husband who double paid her, when I called her regarding double payment, she never returned any of my calls. She finally text me a lying story . She was uncooperative since then. We had no choice than to pay $38.00 for a stop payment of the check that my husband release to her in error. All this could have been avoided if she had communicated with us in a timely manner. She seem to be a nice decent person. I was astonished by her attitude in the end. She posted my black and white decorations on her page without asking me. All those decorations were not hers, they were all mine. I also had several jobs to give her but her attitude in the latter part of our transaction made it clear that she was not up for a re-hire. It is so sad it had to end this way because she seemed to be such a nice and likable person initially.Sep 13, 2016VerifiedYasheema M.'s reply
Yes, my company went above and beyond for this customer which included charging only an extra $100 at the last minute--the day of the event ($350 total) to setup the decorations for her entire anniversary party which unexpectedly took our team 8 hrs. This is a job that would have easily and typically cost someone $800+. Therefore, I gladly accepted the $250 check that Mr. Henry gave me without hesitation or question believing that he appreciated how beautiful we made their event considering no one else was there to help them. I DID NOT CASH OR DEPOSIT the check upon the customer's request. Therefore, it was no longer a need to communicate further with this client. After such a blatant lack of appreciation and respect for our team's hard work and time (she was 2 hrs. late to the venue with decoration supplies) I would never accept any other job request from this client. She does not like to pay for the worth of the job.
Your Perfect Affair was excellent. I order and use them for any event I plan. They are incredible!Jul 14, 2016
This company was very professional in helping us plan our birthday party for our son. We had a Teen Titans theme, the party was seemless from start to finish. I would definitely recommend there services to anyone looking to have a party or any other event.Jul 12, 2016
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- What should the customer know about your pricing (e.g., discounts, fees)?I have a standard price for event planning on my website. i have a general price for basic designed cupcakes, cake pops, cakes, party favors, etc. but Customized treats are priced according to the amount needed and difficulty of design.
- What is your typical process for working with a new customer?I like to talk with the customer and meet with them to get their vision for their event. I like to get as many details as possible about what they want, what colors they like, what themes they like, etc.
- What education and/or training do you have that relates to your work?I have a Wedding Planning Certificate. I have also taken classes on cake decorating and treat making in terms of cake pops, candy apples, etc.