Hired 10 times
19 years in business
(Central Time Zone)
Mon - Sat
7:00 a.m. to 7:00 p.m.
I was looking for some work to be done on my sprinkler system that would be cheaper then the big box company I had been using. KC Sprinkler Guy responded quickly, drove out to the house, gave me a quote that fit within my budget, and did a great job of explaining what he could do. He said that he would call and set up a time to come out and begin work. Months went by and he called as he said and set up a day to come over to do the work. He never showed up. He never called. I wrote him through thumbtack app several times and called, but yet he didn’t respond. After several weeks he finally responded and apologized and explained his situation. I would have loved to hire him, but the work needed to be done. This two star rating has nothing to do with the quality of his work, because I’m confident it would have been to standard...this two star rating is poor professional communication with customers. To be fair when he explained why he hadn’t communicated it made sense, and I was sympathetic, but it would have been easy to let me know weeks earlier.May 7, 2018Verified
Very quick to respond and very up front about the work being done and explaining my options.Apr 10, 2018Verified
I would highly recommend Andy - easy to work with, efficient, knowledgable, quality of work is exceptional, and he is just the kind of person you are happy to meet. Pricing is good, in fact I was so pleased with the service I bought a fall/spring package.Dec 1, 2017Verified
Very professional, explained in detail what needed adj or replacement. Punctual and fair pricing.Oct 4, 2017Verified
Akash D.May 5, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?With over 25 years of experience in sprinkler systems we have seen the prices of repairs and service vary widely. Some of this is because of companies that try to do too much and have huge overhead. Some charge high prices simply to make more money. The Sprinkler Guy KC is committed to charging fair prices and works with trade professionals around the country to ensure we charge reasonable rates.
- What is your typical process for working with a new customer?We try to always schedule a free estimate to make sure customers are aware of what exactly needs to be done and the costs. Transparency, clarity, and on-time delivery lead to longer term relationships.
- What education and/or training do you have that relates to your work?26 years of experience ASSE Certified Backflow Cross Connect