Contractor abandoned me after he screwed up an install with crappy construction adhesive. The treads did not adhere and left a moldy, nasty residue that scraped up like toothpaste. I was texting back and forth with him saying he needed to come by so we could discuss this bad situation, and he basically told me he wasn’t offering any advice or remedy until I sent him money. I don’t have problems paying people, but the job has to be done properly. The unprofessional attitude and crappy workmanship really left a bad taste in my mouth. Customer service is key in this line of work and you make SURE your customers are taken care of. My wife and I spend over 6 hours today scraping nasty stair treads and sanding the old residue off the old treads, and we have more to do tomorrow. Jon the owner has now blocked me and refuses to be in communication. Use this contractor at your own risk!Dec 18, 2018Verified
From start to finish, working with JTC was a great experience. They provide quality work at a great value.Nov 25, 2017Verified
Went above and beyond !Oct 31, 2017Verified
Rose Ann S.
Jon installed our bamboo flooring which is absolutely beautiful, redid a guest bathroom with tile flooring in there with a laminate floor in the bedroom. and repaired our decks and repainted them.Oct 16, 2017
Jon was excellent, he remodeled our master bath and it looks great. Very happy with his work. Would use JTC construction again.Oct 7, 2017
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- What should the customer know about your pricing (e.g., discounts, fees)?We take the time to visit each job site before bidding to ensure an accurate quote that we can stick to when the job is done. After 20 years in the industry we have the expertise to know what "surprise costs" you might encounter in a project and discuss these with you at your estimate appointment. If the scope of our project grows we will discuss any new charges first.
- What is your typical process for working with a new customer?Each project begins with a free estimate and design.
- What education and/or training do you have that relates to your work?As a licensed class A contractor we have the the knowledge to complete your project big or small. We have 20 years experience across all aspects of commercial and residential construction.