Hired 2 times
5 years in business
(Central Time Zone)
Mon - Fri
8:00 a.m. to 5:00 p.m.
Photos and Videos
Kathy was super great to work with in getting a bid. She was very responsive and prompt and shared her insights on prospective projects. I didn’t get the project I was hoping to use her on, however she is definitely in my GC list for future projects.Jun 29, 2018Verified
They came to my home and promised to send info. Never heard from again. Now their message board won’t receive any messages and states it’s full. Very disappointed in their lack of professionalism.Jun 22, 2018Verified
Mid January 2019 I started a whole home remodel project with Custom Homes by Design with Katherine Weiss leading the project. In the beginning Kathy had great communication, with answering questions and being available to update on what the possible scope of work would be. As weeks passed Kathy was less responsive and unable to give important cost information and meet deadlines. Due to this, with consistent weeks of no communication from Katherine Weiss (would not return or answer calls, text messaging or email), I chose to terminate our agreement. Upon termination of agreement 1/4 of the project I had already paid to CHBD. Kathy took weeks to provide the itemized spreadsheet I had asked for to see the cost of what little work was completed. Upon finally receiving the spreadsheet Katherine Weiss included charges for work that was NOT completed! Katherine Weiss and Custom Homes by Design agreed to pull permits, pay dumpster fees, provide CAD rendering and never did such. Custom Homes by Design barely completed demo on my home while being paid well above such quoted amount. Currently Custom Homes by Design has yet to refund my monies nor respond to me. I have chose to move forward with legal action!!Mar 14, 2019Verified
They just finished a room addition for us. We are very pleased with the outcome.Mar 18, 2019
They just finished a master bath and bedroom addition for us and we could not be more pleased. Will definitely hire for more work.Dec 21, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?We always make a site visit to discuss with the homeowner their project and scope of work. This allows us to provide firm legitimate costs, and finalize scope of work. We offer a military discount.
- What is your typical process for working with a new customer?We meet with the homeowner and discuss the design process and explain our remodel process so that the homeowner knows what to expect up front.
- What education and/or training do you have that relates to your work?Licensed in Jackson County, MO, Johnson County, KS and Miami County, KS.