Water Heating Experts Licensed Florida Plumbing Contractor

Palm Beach Gardens, FL

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About this pro

How does your business stand out?

Water Heating Experts is owned by a Master Plumber who specializes in Water Heater Installation. Both Tankless and Tank Style Hot Water Heaters and Hybrid Hot Water Heaters. I have 25 years experience and a Master Plumber in Florida and Colorado. You do not just get an employee to install your hot water heater, you get the owner. I personally install your hot water heater or heaters. This is very rare in South Florida. I eventually will have employees, but they will be personally trained. Water heaters have gone high-tech and it is is important that your water heater is sized for your home and installed correctly. This is not a job for a handyman or some guy from Craigslist. If you do not hire us (We are licensed and insured), please hire a licensed plumber with the proper training and insurance. We install all of the top brands of hot water heaters from Rheem, RUUD, A.O. Smith, Bradford/White, GE, Rinnai, Noritz and More. Please call me personally if you would like a quote. I offer free estimates for all Thumbtack customers. Eric Strand Master Plumber Water Heating Experts LLC WHE

What do you enjoy about the work you do?

I really enjoy installing the latest hot water heaters for customers. Many people are not aware that they can save up to $400 per year in energy costs with a modern hot water heater. Hybrid hot water heaters (Heat Pump) are my favorite installation. The heaters blow cold air into your hot garage plus they dehumidify the air. Also, the energy costs are crazy low and you still have a big tank to fill that roman tub. We enjoy helping customers with their hot water needs. We can replace old water heaters that have large operating costs with new efficient hot water heaters.
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Location

Palm Beach Gardens, FL 33410

Background check

Complete

Years in business

13

Number of employees

2

Times hired on Thumbtack

28

Reviews

25 Reviews
  • Thumbtack Customer Sep 6, 2017
    Would definitely recommend Expert Licensed Plumbing Contractor .Excellent work quality , personable , descent prices , and honest. What's left ????????????
  • Don M. Sep 4, 2017
    Water Heater Installation or Replacement
    Verified Review
    Second Time using Eric and Absolutely a Pleasure dealing with him, On time , Great Price and awesome Work !!
  • Thumbtack Customer Aug 17, 2017
    Eric Strand is a very nice young man. I am very satisfied with the gas water heater installation.
  • Rosemary D. Aug 1, 2017
    Water Heater Installation or Replacement
    Verified Review
    Eric was here on time..very professional..polite..clean and did a great job installing my new water heater..i would rehire again..
  • Kathleen E. Jul 25, 2017
    Water Heater Installation or Replacement
    Verified Review
    Eric was very accommodating to our somewhat mixed up schedule, even making an extra trip to remove the old water heater so we could paint the inside of the garage. Always punctual, he was also very neat and tidy, not leaving a mess for us to deal with. Sometimes you have to sacrifice quality when you go with the lowest bidder, but not this time! We couldn't have asked for a better job.
    Eric S. Jul 25, 2017

    Kathleen, Thank you for your business and prompt payment. You and your husband were great to work with. Eric

  • Jennifer W. Jul 7, 2017
    Water Heater Installation or Replacement
    Verified Review
    Eric arrived early! :) He had blankets that protected my wood floors. Took old tank out, and brought new tank in! Fast on both! Super happy with his service. I would definitely recommend him! Plus, you CANNOT BEAT HIS PRICES ON WATER HEATERS OR INSTALLATION!
  • Lynne M. Jul 6, 2017
    Plumbing Pipe Repair
    Verified Review
    Had many obstacles to overcome before the job could be completed. (The last person had opened a can of worms when he cut the pipe!). Job competed and an quite satisfied!
  • Leslie L. Jul 3, 2017
    Water Heater Installation or Replacement
    Verified Review Updated
    Eric was extremely responsive to all my emails. In addition, he actually showed up early for the appointment which is rare. He was very thorough and took the time to clean up before he left. Can't wait to use my new water heater!
  • Verified Review Original
  • Curt R. Jun 5, 2017
    Water Heater Repair or Maintenance
    Verified Review
    Eric did a great job forme installing my water heater! He's someone you can trust and was very professional. I highly recommend him!! Curt
  • Corey G. May 26, 2017
    Water Heater Installation or Replacement
    Verified Review
    Eric and Water Heating Experts are off the charts awesome! He took the time to educate me about electric tankless water heaters and his quote was 1/5th the price of the highest quote I received. Even home depot quoted me 4x the price of what he ended up charging me. Eric helped me understand the Electrical requirements of the EcoSmart 47 I had purchased and walked me through getting the right electrician out to do the electrical part. The cool thing about Eric is that he specializes in ONLY water heaters so he is able to get them done fast, efficiently and for a lower cost then most. He arrived on time, was professional and got it done quickly. When dealing with a remodel like I have, I can tell you that this time of impressive service and value is uncommon. Its a breathe of fresh air to hire someone like Eric. I will be referring all my friends and family to him from this point forward. * Zero aggravation * Zero Headaches * Zero Waiting Do yourself a favor and don't waste any more of your time looking for a pro, you just found the BEST one right in front of you.
  • Sunny A. May 14, 2017
    Garbage Disposal Installation
    Verified Review
    Good job Eric.
  • Bel S. May 11, 2017
    Water Heater Installation or Replacement
    Verified Review
    We had our water heater replaced. Great same day service. Fast quote with great help. He explained everything to us in great detail. Eric cleaned up after himself and left everything much better than it was before.
  • Jessica G. May 6, 2017
    Water Heater Installation or Replacement
    Verified Review
    Eric was the first to respond to our request even though it was late in the evening. Being without hot water just hours before we had a houseful of company coming into town was very stressful. Eric took it from A to Z and was at our house to replace our water heater at 9 AM the next morning. He worked quickly and efficiently and then took the time to go over all of the new features with us. His area of expertise is water heaters, so if you're looking for a master plumber that you can trust, most definitely choose him!
  • Andrew C. May 6, 2017
    Water Heater Installation or Replacement
    Verified Review
    Good troubleshooter. Eric figured out the problems and provided me options. Now we have hot water and good pressure to the far side of the house. Very pleased with his work. I plan to use him for any future plumbing needs.
  • Lisa L. Apr 30, 2017
    Water Heater Installation or Replacement
    Verified Review
    Job well done!
    Eric was very responsive and was able to replace my water heater the same day. I was impressed with his professionalism and attention to detail I would highly recommend Eric!
  • Ann O. Apr 21, 2017
    Water Heater Installation or Replacement
    Verified Review
    definitely recommend
    Eric was wonderful. He came out right away and was on time!!! that never happens around here ... he replaced our hot water heater and did an excellent job
  • Don M. Apr 18, 2017
    Water Heater Installation or Replacement
    Verified Review
    Eric Completed the Installation same day and was fair priced . Thank You
  • Michelle M. Apr 4, 2017
    Sink or Faucet Installation or Replacement
    Verified Review
    Top Notch
    Eric was incredible! Extremely reasonable price and exceptional work. If i ever needed a hot water heater or had a plumbing need Eric would be my first call.
  • Chuck W. Mar 29, 2017
    Water Heater Installation or Replacement
    Verified Review
    Excellent plumber!!
    Eric was very professional, courteous and knowledgeable as well as creative! He went above and beyond on my installation and we were very please!
  • Eric A. Mar 21, 2017
    Water Heater Repair or Maintenance
    Verified Review
    Water heater install
    Excellent service! On time, clean, quality work. Pays attention to detail. Prices were very competitive. I would definitely recommend his services!!
  • Keith G. Mar 17, 2017
    Water Heater Installation or Replacement
    Verified Review
    Great job!
    Eric installed a new water heater in a tight closet. He was quick to respond to the request and did a great job. I will use him again for any plumbing work that I can not do myself.
  • Mr. K. Mar 17, 2017
    Garbage Disposal Installation
    Verified Review
    Work ethic, timeliness, dedication to my problem - All excellent!
    Eric was 1) on time and 2) got right to work. Very friendly and supportive. I purchased his time for 1) garbage disposal install and 2) two single hole faucets in the bathroom. He even made a quick trip to Home Depot to buy one little small part that was necessary to complete the install of the disposal. Prior to his visit, he recommended the type of disposal, testing the switch for the disposal (this was a brand new disposal install where none existed previously) and the type of faucet(s) I should purchase, which made the process more efficient. He is very responsive to my messages on the Thumbtack app. The house I bought is 30 years old; and there are no guarantees with piping/water pressure....but Eric devoted his full attention to resolving the issues under his control, which is all I can ask from anyone. In addition, he recommended that I turn off the water to the house over night (house is not yet occupied) while I purchase new faucets since the water pressure was in the old house was a little goofy and we were adjusting the hoses under the sink. PS: Don't buy faucets on Amazon unless you have physically touched them and shared pictures with the pro who will be installing them. Do this about 4 days before the planned visit in case you do order through Amazon Prime. Imagine buying the wrong size faucet. Oh the joys of home ownership! (In 5 years, I'll be a DIYer)
  • Luis P. Mar 10, 2017
    Water Heater Repair or Maintenance
    Verified Review
    Recommended
    Great experience. Very good customer service. No issues.
  • Chris H. Feb 14, 2017
    Sink or Faucet Repair
    Verified Review
    great service
    On time and great service. Will use this company again!
  • Laura H. Feb 6, 2017
    Water heater installation in Palm Beach Gardens
    Eric installed a hot water heater and he was very thoughtful. There were no complaints and he finished in one day. I would recommend his service to other people.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We have standard flat rate pricing for most hot water heaters. Assuming that you are going to replace your water heater with the same type. We may have to charge more if you are going from tank to tankless.
What is your typical process for working with a new customer?
I listen to the customer and address their problem or their project. We usually have a flat rate price for most installations like water heaters and plumbing tasks. We are upfront with the customer and we explain everything before hand without hidden charges.
What education and/or training do you have that relates to your work?
Worked in the plumbing industry for over 25 years and I have kept up on the latest materials and techniques. I am a master plumber licensed in both Florida and Colorado.
How did you get started doing this type of work?
I worked as an apprentice for my step father starting at age 16. I then graduated college in 1989 and I went back into the plumbing and water heating industry.
What types of customers have you worked with?
Homeowners, property managers, custom builders, and commercial builders.
Describe a recent project you are fond of. How long did it take?
I installed a hybrid hot water heater or a heat pump hot water heater. These electric heaters are partially tankless with a small tank. They heat the water and cool and dehumidify the surrounding air. Perfect for Florida!
What advice would you give a customer looking to hire a provider in your area of work?
I would hire a business where you can call the owner directly. I answer my own phone and I am available.
What questions should customers think through before talking to professionals about their project?
1. Was your hot water heater providing enough hot water? 2. How many bathrooms and sinks? 3. Electric or Gas? 4. Have you considered a more efficient water heater?