About this pro
10 years in business
1 hire on Thumbtack
Judy Y.Dec 30, 2017Verified
Chris designed my website which started out (in my mind) as a simple project. It turned out to be much more complex and involved. My ignorance and unfamiliarity with the process caused me some heart burn in the beginning. The biggest lesson I learned was to be patient, persistent and to trust, who I choose, to deliver a great final product. Chris came through with flying colors! I am so happy to say, "I LOVE my website!" I also know that he is available and there for me with any other related needs. Thank you Chris!Nov 11, 2015
Chris has done a great job for me with my 2 websites. Always innovative, capable, pays attention to my needs before I realize the need. He's great to work with, always prompt with changes, personable and thoughtful. My highest recommendation!!Nov 6, 2015
Chris set up my business website and did a stellar job. It is professional, easy to navigate and is beautiful. He's excellent at what he does and pays critical attention to every detail. Melissa Nikolai CLPNov 5, 2015
As the owner of a small business designed to reach clients both locally and globally, the website that ProClass Web Design designed and built for me far exceeded my expectations. From the start, Chris was truly invested in learning about my work and how he could best support me. Patiently guiding me every step of the way through the process, my site has consistently ranked in the top tier of the search engines for years. I also appreciate the prompt response I receive whenever I have questions or need to make changes to my site. I highly recommend Chris and ProClass Web Design for anyone who is looking for a very affordable yet extremely professional, appealing, and effective website.Nov 3, 2015
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- What should the customer know about your pricing (e.g., discounts, fees)?Each project will have unique parts to it requiring individual attention and pricing estimates.Pieces may include: Keyword Research, Copywriting, Graphic Design, Marketing, etc. Per page pricing can run from $50 to $150 per page depending on complexity. We do not offer shoot-from-the-hip estimates as without a detailed discussion these sorts of estimates are worthless.
- What is your typical process for working with a new customer?1) I will spend between 30-60 minutes with a potential client discussing the details of the project, expectations and budget in order to determine if the project is a good fit for us. 2) Based on that discussion I work up a proposal summarizing the project along with any suggestions, indicate a budget including any phases or potential additional costs. 3) After review and any further refinement I issue a set of contractual documents setting forth the details of the project as well as the ways in which the client and ProClass Web Design agree to interact in order to facilitate a timely execution of the project. 4) The signed docs along with a 50% deposit is delivered to ProClass. 5) Work commences as agreed. 6) We will post a development version of the site online in a secure area for the client to review as updates are made. 7) Once the site is launched we provide a two week period for the client to review and tweak things without extra charge. Please note that this is for minor fixes, not for rebuilding pages or other major revisions. 8) Because of this detailed procedure both the client and ProClass know up front how much the project will cost. This cost figure will not vary unless the client changes the scope of the project. We have found that clients much prefer this type of pricing guarantee to the "open checkbook" approach many developers favor. 9) We also make every effort to launch the site within 30 days of having received all the content needed from the client. In all our years this has only been extended twice. 10) Once the site is launched and reviewed we ask the client for an evaluation of the project and how they felt about working with ProClass Web Design and how they feel we could improve.
- What education and/or training do you have that relates to your work?35 years of small business entrepreneurship. 20 years of daily involvement is SEO research, implementation and training. 10 years building websites using our custom approach.
|Sunday||9:00 a.m. to 5:00 p.m.|
|Monday||9:00 a.m. to 5:00 p.m.|
|Tuesday||9:00 a.m. to 5:00 p.m.|
|Wednesday||9:00 a.m. to 5:00 p.m.|
|Thursday||9:00 a.m. to 5:00 p.m.|
|Friday||9:00 a.m. to 5:00 p.m.|
|Saturday||9:00 a.m. to 5:00 p.m.|