FAQs
- What is your typical process for working with a new customer?
We begin with our over the phone consultation, followed by an estimate. The estimate process is a in home visit to take measurements and hear clients ideas. Once we have ideas on file, we then create plans which are then sent to client for approval. Once approved, we then set up appointment with client to sign contracts and give full word for word detail about pool installment process.
- What education and/or training do you have that relates to your work?
Big Bear Pools and Spas has over 20 years experience in the pool industry.