FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
NO. We will determine in the initial contact call whether a hourly rate or flat rate will be used. Household Hygiene has a hourly rate of $15 - $18 depending on the job. Sometimes it is actually in the clients favor to pay hourly and sometimes a flat rate. Please ask for details upon initial phone quote.
- What is your typical process for working with a new customer?
Initial contact via phone or on site quotes. We discuss the clients needs to see if our services are best suited for him/her. The initial contact serves to obtain all details regarding what services are to be done, scheduling, our line of cleaning products, cost, special instructions, and to answer all the clients questions and/or concerns.
- What education and/or training do you have that relates to your work?
15+ years this includes actual experience in the field of home hygiene combined with years of being a mother and real life on the job training.