FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have so many different options that it's impossible to just provide a single number on Thumbtack that is best for your event. I highly encourage you to request our free brochure at dj4u.com.
- What is your typical process for working with a new customer?
Once you book DJ4U Mobile Entertainment for your event, you can rest assured knowing that our professional staff is working behind the scenes to make sure every aspect of your event is perfectly executed. Here's what happens when you book DJ4U: 1) The Contract - You will receive a professional contract in the mail for your event. This contract serves as a way to make sure we are in agreement on exactly what we will be providing for your event. 2) The Planning - Once we receive your signed contract back in the mail, we will assign a DJ4U Planning Consultant to your party and give you access to our Interactive Online Planning System to help plan your event. Our planning consultants have had extensive training to ensure your party is the best it can be. Your planning consultant will be your primary contact at DJ4U and any questions you may have about your party can be directed to them. They'll reach out to you before your event to assist with anything you might need. 3) The DJ - After you've completed most of your planning information and about a month before your event, DJ4U will assign one of our professional entertainers to your event based on the style of party you're looking to have. We review all of your planning information to determine which one of our DJs would be a good fit for your party. All of our DJs are employees of DJ4U Corp, so you don't need to worry about us outsourcing your event to someone else. We only hire professional DJs and can guarantee their quality of performance at your party. Your scheduled DJ will contact you about 1 week prior to your event date to go over any last minute details you may have and discuss the pronunciation of names if you're having us do any announcing. Our planning staff discusses every event during a weekly conference call with our DJs to make sure everyone is on the same page. 4) The Party - On the day of your event, your scheduled DJ will arrive about 2 hours before the party starts to set-up and test all of the equipment. Our professional staff is always set-up and ready to go long before your guests show up. The DJ will meet with you when you arrive and will be able to review your order of events and move the party along to your specifications that you set with your planning consultant in advance. This allows you to relax and enjoy the night without worrying about what is coming up next or what you should be doing. Our professional entertainers take care of all of that. That's why we say it's Your Night... Your Party... and Our Specialty. 5) Afterwards - A few days after the party, we'll send you a satisfaction survey in your e-mail. Our clients are our number one priority before, during and after each party. Let us know how we did! We love feedback so we can improve on future events. Our proven system is what helps to make each event we perform at perfect and sets our company apart from other "fly-by-night" DJ companies. We take our work very seriously and promise to work hard to ensure your party is a success!
- What education and/or training do you have that relates to your work?
As the owner of the company, I personally have a background in entertainment radio having programmed radio stations in the Peoria area for over 14 years. I left radio and now program the entertainment we provide full time. Our amazing team goes through training on wedding receptions and corporate events every 6 months where we learn new skills, and practice/refresh all of the basics. It's so important to us that our team exceed your expectations and we work very hard to make sure that is the case at every event. We also have a Monday night conference call with all of our staff that is working the upcoming weekend where we discuss each individual event and provide training & coaching on how to ensure that event is successful. These training & coaching sessions are in place within DJ4U so that we can always provide the level of service that our customers deserve.