|Sunday||8:00 a.m. to 12:00 midnight|
|Friday||8:00 a.m. to 12:00 midnight|
|Saturday||8:00 a.m. to 12:00 midnight|
The Million Dollar Cleaning Lady!
About this pro
It took me the morning to do what should have been done by the professional. I had to sweep, mop, vacuum, clean the toilets and counter tops.Oct 2, 2017VerifiedRomeka T.'s reply
I apologized for your dissatisfaction. I attempted to come over to see your concerns. You declined. I attempted to do your new home. You declined. I attempted to talk to your Landlord & offer a new clean if he had any objections. You declined. I attempted to go over & beyond with my services as usual, but I was willing to hear you out. I did everything to try to work with you. Move out cleans are hard especially when the house is filthy. What some people need to understand, depending on the condition it sometimes takes days to spring/deep clean. I cleaned your home for 150$ 1,500 square feet single home. I still came in with a smile. Your quote put me in the negative to start. Mileage, gas, supplies, payroll. I even bought you a housewarming gift. I'm not a bad person or business owner, but I'm human. If you decline working with me to work with you. What else can I do but move on. Now, you paid me back with a bad review. Pat yourself on the back but do not put multiple reviews on here & please stop being so childish. I have pictures of your filthy house. I have pictures after I cleaned it. You got way more service than what you paid. I still tried to pacify you & you declined. Please stop being bitter towards me, I'm a sweetheart & I want to stay that way. I don't like bitter spirits anywhere around me. Take care & keep your new home cleaner.
The very best!! She saved my life when I had to move and my other helper got sick. I would recommend her above all others, very thorough and skilled! Will go to no one else. Thanks Romeka and crew!!! A+++++Feb 2, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I do have a standard price system but honestly I like working with the customers budget. We can break down details as we talk more. My goal right now is to build a name. Im from Ohio. & the work, its simple I do whatever the customer wants!
- What is your typical process for working with a new customer?Communication is key. I have a phone interview so the customer can learn my personality. I have also worked in the call center field many years so its allot you can learn over the phone. If all goes well we arrange a meeting even if its the day ill do the job.
- What education and/or training do you have that relates to your work?Customer service------15 yrs. Various workplaces but at&t 11 years. My associates degree is in arts of communication. I have experience cleaning homes, offices, fine hotels, and apartments. My cleaning business is a family business I created for my kids to show my hard work as a single parent.