About this pro
2 years in business
28 hires on Thumbtack
Areas needing work
Fernando and his team produce good quality work, and easy to work with. Recommended!Oct 23, 2018VerifiedBigo General Construction's reply
Thank you Ruben.
We hired Bigo Construction (Fernando Ortega) to install drawer pulls and knobs in our kitchen. It's an older kitchen and the cabinets in some areas are a little uneven. He did measure the doors to make sure the knobs were aligned. However, after the job was completed I noticed that the knobs were subtley uneven (see attached picture). I texted Fernando to let him know this and he said he would come back to redo some of them. We have exchanged texts for a week. I'm rating him 1* at this point because now he's not responding to any communication. This is unprofessional and poor service.Nov 24, 2016Verified
Fernando was a pleasure to work with and very responsive. He built us extra shelves in our shed and assembled a ramp kit I bought online for it. I am very happy with the work he performed! I would caution to be careful when asking for a quote vs his hourly rate since his quote is a flat rate regardless if he finishes it in less time. The difference was not disclosed to me so I was under the impression the quote followed the same hourly rate he was charging. So in short, if you know how many hours your project will take, simply hire him for the hourly rate instead of the quoted flat rate for a project as it may be a better value. Overall, I would hire him again as it was a good experience and his punctuality was top notch!Aug 6, 2017Verified
This is my first time using Thumbtack. So I didn't know what to expect. The work was completed and And well done. I was overall very satisfied.Sep 16, 2017Verified
Fernando did a nice job for me. Knew what he was doing and got it done efficiently. Very nice man as well. Janet B.Aug 9, 2017
Top Pro status
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- What should the customer know about your pricing (e.g., discounts, fees)?Fees, reviews, quality of work.
- What is your typical process for working with a new customer?Answer all their questions.
- What education and/or training do you have that relates to your work?17 years of experience on construction. New construction. Remodelation. Additions. Renovation. Waterproofing.
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|