FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Absolutely! We feel it's important to keep pricing aggressive, but at the same time keeping an open mind that not all doors or customers are the same.
- What is your typical process for working with a new customer?
We are flexible with scheduling appointments, at all hours. Customer service is our main concern, so being on time is crucial. Our technicians will provide a 30 minute courtesy call when we are in route. We offer on the spot repairs if needed.
- What education and/or training do you have that relates to your work?
Our technicians were fortunate to get arguably the best training available. We also enjoy additional training anytime it's available on any new products or concepts.