They had an excellent response time and were out to my house extremely quickly.Jan 17, 2019Verified
I am only in the quote phase at this point. Go Heating was very professional, asked good questions, took time to explain things about single speed, multi speed, variable speed air handlers, in regards to de-humidification. Good prices & quick turn around on quotes.Aug 19, 2018VerifiedGO Heating & Air's reply
Dennis, we really appreciate the review! We hope we can win your project and continue to serve you well!
I had a great experience with Sammer and his team at GO. Another company had worked on my unit, did a very poor job, lacked any urgency and failed to take responsibility for their work. It seemed the company had damaged my unit and I would have to purchase a new one. Then I found GO. Sammer looked at it, said he could repair it, and did! I was so happy he didn't just take the easy way and push a new unit. Please use GO!Jun 27, 2018Verified
They came the same day and fixed a loose connection in my furnace. The guys were thorough and efficient. Very friendly. Would recommend!Dec 4, 2018Verified
Professional, punctual, did a great job repairing my heater, and for a competitive price.Nov 21, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?There is always a fair price and that is what GO Air strives for. We provide all customers with upfront pricing on repairs that are needed. We offer free in home consultations for new system installs.
- What is your typical process for working with a new customer?A customer decides to call Go Air, we will get you on the schedule at the first opening. Once scheduled you can expect a text notification when the technician is on the way. We are a paperless company and all estimates or invoices will be emailed to you. Payment is simple as we accept Cash, Check or Card. We also have financing options for larger repairs or system replacements. Technicians will arrive to your home with a friendly attitude and will not enter your home without floor savers (Shoe Covers). Once in your home, you can feel comfortable that the technician has passed a background and drug test.
- What education and/or training do you have that relates to your work?We educate our employee's every day. Factory training with various manufactures is a must. As systems become more complex we must stay ahead of the curve. Customers also are educated on what is in their homes, how it works, and to understand the offerings provided by Go Air.