Joseph De'Appliance Guy Inc.
About this pro
Excellent job and very informative and honest Thank youSep 22, 2018Verified
I apologize for taking so long to write this review. Joseph was one of the most honest repairman I’ve ever had the pleasure of doing business with. Once he identified the problem he explained my options and if it didn’t work I’d owe nothing...what? 5 stars!Sep 11, 2018Verified
Joseph was amazing. He was very knowledgeable about what he was doing and available when we needed him. He did Great work and we will definitely refer him to all of our family and friends!!Sep 5, 2018Verified
He was able to (correctly) diagnose the problem on the phone. Kept me informed about the cost of the part, when my part came in and when he would be there to make the repair. He quoted a price and stuck with it. He explained what the issues were without talking down to me. He seemed very knowledgeable.Aug 23, 2018Verified
Joseph was easy to work with. I felt he was honest and even early! I would definitely hire him again.Aug 6, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?40.00 Trip fee. This gets applied to the cost of the repair if the custs decides to move forward with one after the estimate has been presented.
- What is your typical process for working with a new customer?Listen to what the customers machine is doing and or not doing. Diagnosing the issue. And attacking the problem if the repair is cost effective
- What education and/or training do you have that relates to your work?I have professional training on all machines that I service...Which are Miele, Bosch, GE, Frigidaire, Maytag, Whirlpool, Kitchen Aid, Samsung, LG, Electrolux, Fisher & Paykel and the list goes on.