|Sunday||10:00 a.m. to 5:00 p.m.|
|Monday||10:00 a.m. to 5:00 p.m.|
|Tuesday||10:00 a.m. to 5:00 p.m.|
|Wednesday||10:00 a.m. to 5:00 p.m.|
|Thursday||10:00 a.m. to 5:00 p.m.|
|Friday||10:00 a.m. to 5:00 p.m.|
|Saturday||10:00 a.m. to 5:00 p.m.|
EmersonErrandServices - AirBnb Cleaning & Pet Sits
About this pro
3 years in business
31 hires on Thumbtack
I started researching pet sitters when I had a 3 week trip scheduled out of the country and decided it was a little too long to impose on friends. Emerson Errand Services had a competitive price and I was comfortable with them after a first meeting. I was able to choose the dates they visited and received pics of my fur baby while I was away. I have used their services on a subsequent trip and plan to use them in the future. Highly recommend!Aug 25, 2017Verified
They were nice, but I was immediately slightly concerned during our meet and greet that they were not interacting with my dog at all- just the people. This may have been due to my tardiness to the meeting; nonetheless, it still made me a bit nervous. They took care of my dog as described, but accidentally left the poop bag in the house on one of the days. Overall, I would recommend them and would use them again in a pinch.Jan 16, 2017VerifiedJen E.'s reply
Hi Lindsey, We're sorry you weren't more satisfied with our service, and were nervous to start out. If I were in the same situation, I would probably have felt the same. I'm very sorry we didn't state aloud that we try not to push pets to interact past what they're comfortable, and Pepper didn't seem to keen on interacting. We're also deeply sorry for our forgetfulness in leaving the poop bag inside. I was kicking myself over that one. Please let us know if there's anything we can do to help rectify this. Again, we truly apologize for the misunderstanding and forgetfulness, and hope you will still consider us in the future. Pepper was a great pup to walk.
- What should the customer know about your pricing (e.g., discounts, fees)?Errands/Other Help: $30/hr House sitting rate: $40/day & +$5 per day, per additional pet. Cat visits or dog walks: $12.5 for 15 mins, $15 for 30 mins, $30 for an hour
- What is your typical process for working with a new customer?After initial contact I schedule an in-person meet up to discuss what is expected, and get acquainted. Assuming everyone is on the same page, and the client wants to move forward, then everything is finalized.
- What education and/or training do you have that relates to your work?For our Pet Services: Besides having dogs my whole life, I used to be a professional dog trainer, have fostered 3 dogs, have extensive experience with seniors/special needs pets, and raised my own dog from a puppy. For Errands & Other Help: I have been a personal assistant, trainer, fine dining/event server, and many other things in my life. Not to mention holding two bachelor degrees. There's nothing we can't handle for you.