Emerson Errand (and Pet) Services

Portland, OR

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About this pro

How does your business stand out?

Emerson Errand Services provides the help you need to get things done. Pickups/deliveries, shopping, party help, you name it. We also offer Pet Services! Pet sitting, dog walking, troubleshooting for training issues, nutritional evaluations, & veterinary transportation.

What do you enjoy about the work you do?

Emerson Errand Services is built around helping people to have more time and peace of mind in their daily lives, and we love it!

Location

Portland, OR 97286

Background check

Complete

Years in business

2

Number of employees

2

Times hired on Thumbtack

31

Reviews

19 Reviews
  • Nicole F. Aug 24, 2017
    Cat Sitting
    Verified Review
    I started researching pet sitters when I had a 3 week trip scheduled out of the country and decided it was a little too long to impose on friends. Emerson Errand Services had a competitive price and I was comfortable with them after a first meeting. I was able to choose the dates they visited and received pics of my fur baby while I was away. I have used their services on a subsequent trip and plan to use them in the future. Highly recommend!
  • Lindsey K. Jan 15, 2017
    Dog Sitting
    Verified Review
    As Described - Fair Prices
    They were nice, but I was immediately slightly concerned during our meet and greet that they were not interacting with my dog at all- just the people. This may have been due to my tardiness to the meeting; nonetheless, it still made me a bit nervous. They took care of my dog as described, but accidentally left the poop bag in the house on one of the days. Overall, I would recommend them and would use them again in a pinch.
    Jen E. Jan 15, 2017

    Hi Lindsey, We're sorry you weren't more satisfied with our service, and were nervous to start out. If I were in the same situation, I would probably have felt the same. I'm very sorry we didn't state aloud that we try not to push pets to interact past what they're comfortable, and Pepper didn't seem to keen on interacting. We're also deeply sorry for our forgetfulness in leaving the poop bag inside. I was kicking myself over that one. Please let us know if there's anything we can do to help rectify this. Again, we truly apologize for the misunderstanding and forgetfulness, and hope you will still consider us in the future. Pepper was a great pup to walk.

  • Jay Q. Dec 31, 2016
    Cat Sitting
    Verified Review
    Great experience, would definitely hire again :)
    Emerson Errand did a great job caring for my kitties!
  • Kris G. Dec 17, 2016
    House Sitting
    Verified Review
    Good pet sitting experience
    Jen and Alyssa provided overnight cat sitting. They were very responsive in communications. They are competent, mature and reliable. The house was in good order when we got home even though we returned a day early. Kitty was a happy camper as well.
  • Sue H. Dec 7, 2016
    Pet Sitting
    Verified Review
    Awesome Emerson
    great people! professional and prompt!
  • Brigitte M. Nov 29, 2016
    Cat Sitting
    Verified Review
    Reliable and caring
    The service provided was a daily visit to my two cats. I received a photo each day and it was great to see that my shy cats finally came out to greet their carers. I will certainly use this service again.
  • Mandy F. Sep 6, 2016
    House Sitting
    Verified Review
    Easy and reliable service!
    She did a great job taking care of our furbabies
  • Lindsey A. Feb 29, 2016
    Dog Walking
    Verified Review
    Jen clearly loves dogs and easily won our trust and confidence in walking our spirited dog, Bob. She was incredibly flexible and accommodating, which was a huge relief given crazy and changing work schedules. Super quick at texting and responding. Highly recommend!
  • Janette P. Feb 6, 2016
    Dog Walking
    Verified Review
    Jen is such a great hire! She is knowledgable and dependable. I was nervous to start leaving my pup at home but she put my mind at ease. It's as simple as her text/picture check ins with my pup that allow me to have a couple days at work where I have no distractions. Do yourself a favor and if you need something done and done right hire Jen!
  • Heidi M. Feb 4, 2016
    Dog Sitting
    Verified Review
    Jennifer is great! Highly recommend. I'm just sorry I didn't write this review sooner- it was in my spam folder! Jennifer will be my go-to person for my next dog sitting needs.
  • Jodie B. Feb 1, 2016
    Dog Walking
    Verified Review
  • Samantha N. Dec 28, 2015
    Cat Sitting
    Verified Review
    Excellent care. Daily feedback & pics. Would hire again!
  • Susie S. Dec 9, 2015
    House Sitting
    Verified Review
    Jen took care of our two dogs and our house on short notice for a week-end. It went really well. She kept us updated so we didn't worry. And despite our big, older dog not being very polite to her wife, Jen didn't give up! When we came home the dogs were happy and the house was well cared for. We are so pleased that Jen will be back soon for a two week stay!
  • Meg P. Dec 6, 2015
    Dog Sitting
    Verified Review
    Jen is amazing! My dog Jake adores her and my house was well taken care of. Like leaving your dog with family that loves them.
  • Rachael M. Nov 29, 2015
    Cat Sitting
    Verified Review
    Jennifer made our Thanksgiving worry free by taking great care of our kitties while we were out of town. She kept us posted on their antics and overall we just appreciated having someone who was responsible and trustworthy watching out for our fur babies. She's great!
  • Susan J. Oct 6, 2015
    Jennifer is very trustworthy and hardworking. She is wonderful with dogs. I would recommend her for any job out there.
  • Mikki J. Sep 26, 2015
    I am so grateful for Jennifer!!! She has been assisting us with dog sitting, dog walking, and house sitting this past year and she's just the best. Super dependable, always goes the extra mile, flexible, willing and able to help us out in a pinch. We have a hound dog and he can be quite difficult to manage at times, particularly on walks, and Jennifer has been amazing with him (and us). She offers so many helpful training tips. I highly recommend her for whatever errand needs you have.
  • Gia Z. Sep 24, 2015
    Pet Sitting
    Verified Review
    Jen and Alyssa stayed with our cat and two dogs while we traveled cross-country for our best friend's wedding. We're always nervous leaving them with someone new, but with Jen, everything went so smoothly; we clearly had nothing to worry about. As we anticipated after the initial meeting, all of our little guys took to her right away. She sent photos, videos, and text updates throughout the weekend, and everyone was happy and healthy when we returned (she took great care of the house too!). We'll definitely think of Jen the next time we need sitters.
  • Stacy H. Sep 24, 2015
    Jennifer is very resposible, great at getting back to us and we felt cery comfortable with her staying in our home and taking care of our 2 dachshounds- i would definitely hoghly recommend her for any pet sitting needs!!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Errands/Other Help: $30/hr House sitting rate: $40/day & +$5 per day, per additional pet. Cat visits or dog walks: $12.5 for 15 mins, $15 for 30 mins, $30 for an hour
What is your typical process for working with a new customer?
After initial contact I schedule an in-person meet up to discuss what is expected, and get acquainted. Assuming everyone is on the same page, and the client wants to move forward, then everything is finalized.
What education and/or training do you have that relates to your work?
For our Pet Services: Besides having dogs my whole life, I used to be a professional dog trainer, have fostered 3 dogs, have extensive experience with seniors/special needs pets, and raised my own dog from a puppy. For Errands & Other Help: I have been a personal assistant, trainer, fine dining/event server, and many other things in my life. Not to mention holding two bachelor degrees. There's nothing we can't handle for you.
What types of customers have you worked with?
All types of people, businesses, and pets!
What advice would you give a customer looking to hire a provider in your area of work?
What is your experience?