FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our labor rates are competitive with the industry standards however, material costs can fluctuate unexpectedly therefor, we are able to guarantee our estimated project costs for no more than ten days from the day we submit an estimate. We used to be able to estimate thirty days out but lumber and materials costs have a tendency to change very rapidly. We also prefer to submit an estimate based on the scope of the work desired rather than by the hour. We have found that most customers prefer to know up front what the approximate costs will be, and we can't always supply that information accurately solely basing the project on an hourly rate.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer is a thorough walk through and visual inspection of the project, if needed. We then have a consultation regarding the customers' wishes, expectations and desired result. We explain the steps that we will take and the materials needed to complete the desired project and address any questions and /or concerns that he customer may have at that time.
- What education and/or training do you have that relates to your work?
My entire working life has been spent in the home improvement/building maintenance career field. I attended Chemeketa Community College where I studied building maintenance and blue print reading. I also attended American Home Inspectors Training Institute where I gained certification as a Home Inspector through the state of Oregon, however after gaining certification I opted not to pursue that avenue and instead, opted to remain in the construction end of the industry, as I enjoy working with my hands and the instant gratification of being able to see what I have created or repaired.