Precise Improvement

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Introduction: We make sure that our customers actually get the finished results that they are looking for at a reasonable price. We never try to oversell or overcharge customers . We enjoy assisting customers with their plans to upgrade, renovate or just maintaining their home to avoid future damage that can be costly. I take pride in giving a truthful estimate at a reasonable cost and complete the job to the customers satisfaction.

Overview

Hired 17 times

4 employees

24 years in business

Payment methods

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Featured Projects

10 photos

Reviews

Very good 4.5

10 reviews

5

80%

4

10%

3

0%

2

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1

10%

Carl W.

Apr 8, 2016

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Hired on Thumbtack

Drywall Repair and Texturing

Jennifer H.

Apr 15, 2016

I have used Precise Improvement several times and every time has been great. They are always on time and very professional. Their rates are extremely reasonable also. Would highly recommend them.

Al T.

Apr 16, 2016

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Hired on Thumbtack

Did the job, had the lowest price. Thank You

Pressure Washing

McKenzie C.

May 18, 2016

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Hired on Thumbtack

I want to sympathize with Troy's excuses, but I just can't. I wish that I hadn't hired him. I'll point out the good and the bad first: +Timely with responses +Very Friendly -Makes excuses -Doesn't guarantee "a finished job" (I'll explain this later -Lack of attention to detail (I wish this review let me attach pictures for an example) Troy is a very nice guy, but after I asked him to stain my back porch I am left picking up the pieces. We bought a semi-transparent stain and I told him that it looked a little more purple in the can (as a concern) and that the woman who mixed my stain cautioned me to find someone who has used this before and his response was "Yea some of those guys at the store talk a good game but have no hands in experience." Okay? I felt like he brushed off my concerns. My husband and I checked on him as he was finishing the second coat. I couldn't help but to simply say, "I think this just doesn't look good." I pointed out many spots that really bothered me. The coat was incredibly uneven, there were stain drip marks in certain areas where it wasn't blended, he missed some spots completely, and overall it was awful. I was very clear that it didn't look finished at all and that I wasn't happy. His response was, "Well if you do a third coat it should be fine." He also made an excuse that the unevenness of the stain had to do with the wood. This is what I mean that he doesn't guarantee his work. He wanted to charge me extra to do a third coat. He even admitted that it didn't look right and a third coat would really make it look even. I thought I was paying him to do a complete job! Not 2/3 of the project and say he was done and he'd have to charge me extra. I sent the pictures of his "finished work" to another handyman and he agreed that it was very bad. Now I have to pay AGAIN for someone to fix this. They have to paint over my porch completely to make it look nice again. Most businesses will do anything to make sure their customers are happy in fear of getting a bad review and I definitely take that into consideration. I understand that things happen. With Troy, I made my concerns very clear and he just wanted to charge me more. It was a big disappointment and very poor customer service. In conclusion, I wouldn't hire him again. I just wasted a lot of money and now have to pay someone else to fix it. I was left with excuses and a bad stain job.

Deck Staining and Sealing

Brenda W.

Mar 29, 2016

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Hired on Thumbtack

Precise Improvement did an excellent job. I didn't have to wait for months to get on their calendar, and once they got here they were done in a couple of hours. The paint job looks excellent. Was very pleased!

Interior Painting

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I always try to give the best price that I can. We do have some base prices on some of the services that we offer.
What is your typical process for working with a new customer?
Establishing a customer for years to come is our goal so getting to know their ideas and plans and then completing the job in a timely manner with the results that the customer expected.
What education and/or training do you have that relates to your work?
I'm 42 years old and my initial training started at about 7 years old from my grandfather I doubt I was very helpful at that age! By age eighteen we had built a handful of homes from the ground up and remodeled a couple hundred rental properties. I attended Rutgers University but the only related course to my career choice was business management. I began working for myself sixteen years ago.