FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There's to many variables.
- What is your typical process for working with a new customer?
When a potential customer contacts OCD Partners, we set up an on-site consultation to assess the different variables such as ground slope, whether the property needs cleared, etc. Afterwards, we prepare an estimate and send to the potential customer for their decision. If they decide to hire OCD Partners, we then schedule a start date as well as collect the down payment. Once the job is near complete, the customer's invoice is sent to them and payment is due at time of completion.
- What education and/or training do you have that relates to your work?
Customer Relation & Service Satisfaction