New Concept Plumbing, LLC
New Concept Plumbing, LLC

New Concept Plumbing, LLC

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Pipe issues
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Introduction: We offer fair rates and outstanding work. NCP has been featured on the DIY Network TV show Bath Crashers. Licensed,bonded and insured We love getting out in the field and meeting people, helping customers with their problems, and a remodeling project that puts a smile on the homeowner's face.
Overview

Current Top Pro

Hired 532 times

Background checked

License verified

2 employees

11 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2018

Featured Projects

32 photos

Reviews

Great 4.8

397 reviews

5
90%
4
6%
3
2%
2
0%
1
2%
Customers say...

This pro offers prompt and efficient plumbing services, often completing jobs within hours of being contacted. Customers appreciate their friendly demeanor, clear communication, and fair pricing. The pro consistently receives positive feedback for their ability to diagnose and resolve various plumbing issues, often going above and beyond to provide additional advice and tips. Customers also note that the pro arrives on time and leaves work areas clean.

AI-generated summary of customer reviews

pro avatar
Judith S.
Oct 30, 2023
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Hired on Thumbtack

Hired on Thumbtack

Mike of NCP - he was a 5-Star in all areas - Work Quality, Professionalism, Responsiveness, Valve, and Punctuality. He has such a great personality that he made the whole process of explaining and doing the work in such a timely manner helped me immensely. He is now my #1 for any future plumbing needs I may have I will totally recommend him to my friends and neighbors. He was actually recommended by my friend, Jim, that saw him on NextDoor and Thumbtack. Thank you Mike

Details: Replace existing sump pump • Submersible pump located inside basin • No, the building is not currently flooded • Residential

Sump Pump Installation or Replacement
pro avatar
Megan F.
Oct 24, 2023
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Hired on Thumbtack

Hired on Thumbtack

I would highly recommend new concept plumbing! Their service was prompt and gave me all of the details I needed to make the right decisions for my plumbing needs.

Details: Routine maintenance • No problem, just need maintenance • Electric tank • Kitchen • Townhouse

Water Heater Repair or Maintenance
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Timothy B.
Feb 20, 2024
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Hired on Thumbtack

Hired on Thumbtack

Absolutely great service. Set up appointment they showed on time, looked at my issue, needed to have Water Softener replaced. Said he had time to do it now, ran and got one and had the work completed and us up and running with in a couple hours. Amazing!

Details: Repair • Leakage • Water softener (most common) • House

Water Treatment Repair or Maintenance
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Frankie J.
Sep 13, 2023
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Hired on Thumbtack

Hired on Thumbtack

I was very satisfied with Mike's overall work. Mike was very efficient, and his price was affordable. I will definitely hire again.

Details: Repair • No hot water • Gas tank • Basement • House

Water Heater Repair or Maintenance
pro avatar
Sandy M.
Aug 23, 2023
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Hired on Thumbtack

Hired on Thumbtack

Mike evaluated our situation, gave practical advice and installed our water heater. Whole process took two days. Very fair price. Would definitely call him again.

Details: Yes, the location has an existing heater • Gas tank (standard) • Rheem • Basement • House

Water Heater Installation or Replacement
Credentials
License

License Type: Plumber – Master (MN)

License verified on 1/16/2024

Background Check

Michael Fruetel

FAQs

  • What is your typical process for working with a new customer?

    Listening to my customers needs are key. Giving them what they want is my job. I provide them with respect and excellent craftsmanship. This applies to new or returning customers.

  • What types of customers have you worked with?

    I have worked with all typed of customers. Ranging from someone who needs their toilet unclogged to extensive kitchen and bathroom remodels. Do

  • Describe a recent project you are fond of. How long did it take?

    Doing the Bath Crashers episodes have been very rewarding. Those are not easy jobs to take on. I recently had to move an entire bathroom from one side of a bedroom to another. This involves completely moving pipe around, and not just moving a toilet 2 feet.