About this pro
2 years in business
3 hires on Thumbtack
I needed some work done on my deck, so I contacted Home Pro America. Their entire process was responsive to my needs, I found it very refreshing, that they did more listening than they did talking. Once we agreed on the plan, they completed the replacement of my deck within a week and at a great price. I’d recommend Home Pro America to anyone that wants great service at a great price.Feb 26, 2017Verified
Steve from Home Pro America helped me with a new roof, Gutters and gutter covers and did a great job. They stuck to the schedule we agreed on and everything turned out great. When I talked with my neighbors, who had just had new gutters installed, we got to the subject of price and they were jealous when they heard what I paid. Home Pro America is a company I'd share with friends and family.Feb 7, 2017
We had gutter work done by Home Pro America and were really impressed. They did a great job, at a great price. We'd recommend Home Pro America to anyone!Feb 11, 2017
We’ve had Home Pro America provide service with several projects. After this last one we agreed to share our experience in this review of their work. We had an issue with ice dams, and had Home Pro out, their recommendations for air sealing, insulation and ventilation were a little more than we were planning to spend. We had another contractor out and for the attic air sealing, they recommended all the existing insulation be removed to seal the attic. We ended up hiring Home Pro and saved more than $1,000. We’ve since had our roof done and gutter covers installed. We would highly recommend Home Pro America.Feb 8, 2017
They made it easy; from our first meeting with our home expert, who told us their goal was to become our contractor for life, through the courteous and professional installation. They were on time, did a great job and cleaned up well when completed. We asked them to change the way a downspout had been run originally. They were quick to come back and make the change for us. We would use Home Pro for future projects and recommend them to others. Great experience!Feb 8, 2017
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- What should the customer know about your pricing (e.g., discounts, fees)?Pricing depends on several factors such as material selection and other variables native to the worksite (building height, slope of the roof etc).
- What is your typical process for working with a new customer?We start with the end in mind. That being said, our first step is to establish a clear understanding of what our customer wants to achieve. So whether it's a screen shot from Houzz or a photo from Instagram (or a napkin drawing), our first priority is to visualize your end goal. From there, we carry out a phased approach that involves the finer points like material selection, cost, color etc. Once we establish a production date, we assign a quality assurance liaison. Their soul function is to ensure your project is moving towards your vision.
- What types of customers have you worked with?From single story homes to multi-unit associations, we've worked with a wide variety of residential and commercial customers.