|Sunday||12:00 a.m. to 12:00 midnight|
|Monday||12:00 a.m. to 12:00 midnight|
|Tuesday||12:00 a.m. to 12:00 midnight|
|Wednesday||12:00 a.m. to 12:00 midnight|
|Thursday||12:00 a.m. to 12:00 midnight|
|Friday||12:00 a.m. to 12:00 midnight|
|Saturday||12:00 a.m. to 12:00 midnight|
Oso Emergency Solutions
About this pro
These guys did a very fine job for me when a leaky roof led to water penetration and damage inside my home. They did everything properly and went well beyond what would have been standard and what I would have expected. Specifically, Kevin coordinated everything. He was always on time, texted before he showed up, and came by multiple times himself and with his crew to complete the job. The nature of the water leak was such that it was very difficult to dry completely. Some of the water had entered behind a fireplace with a tile front. The moisture was visible on Kevin's meter, but was hard to get at and was not drying effectively even after a long time with blowers and dehumidifiers. The standard thing to do would have been to rip the tile front off the fireplace and just have it rebuilt later. I wasn't eager at all to do such extensive damage to my home though if I could possibly avoid it. Kevin and his crew worked to get at the wet spots, contriving ducting for the dehumidifiers, a sort of plastic tenting, and coming at it from in front and behind. Mainly, they were willing to leave their dehumidifiers (expensive capital equipment for their company) in place and working until the moisture finally dried adequately. In sum, these guys did all the basics just right, communicated like champs, and went well above what would have been standard practice in cleaning up my water-damaged home. Great people to work with all around; I recommend highly with no reservations.Mar 2, 2017Verified
Especially in an industry where many companies cut corners and are unfortunately dishonest, . I trust Aaron and his team to do the right thing for me and all the other property owners we recommend them to. Water Damage is never fun to deal with but this company makes the process the best it can be.Jan 28, 2017
Had the best bid, professional, and courteous crew! They made appointments that fit my schedule and explained everything they were doing and why they were doing it. Just really awesome service from these guys. So glad I went with them.Jan 28, 2017
The team at OSO did an amazing job when a pipe burst in my kitchen. They explained the claims process to me and worked with my insurance adjuster. They kept their work areas clean, and worked quickly and efficiently. Kudos to the team at OSO!!!Jan 27, 2017
I had a pipe burst in the wall near my kitchen and water traveled throughout my living area saturating my brand new wood floors . So I made the mistake of having my insurance company send out one of there preferred vendors and there answer was to rip out my new floors . I wanted a second opinion and found Oso Emergency Solutions on the web and they came out right away and explained to me that my floors can be saved ! They brought in some hi tech equipment and were able to save my floors and dry them . I can't even explain how satisfied I am with Oso ! Very Professional and punctual. Thank you Kevin and Adrian for making this process easy as it could be !Jan 26, 2017
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We are not the most expensive but not the cheapest either. We do the job to today's standards per the the S500 and S520. Which is the protocol for all insurance work.
- What is your typical process for working with a new customer?We try to put them at ease and not scare them. We know companies out there try that tactic. We pride ourselves on honesty and integrity.
- What education and/or training do you have that relates to your work?20 years of commercial union construction and apprenticeship, certified in Water, Fire and Mold with IICRC.