Oso Emergency Solutions

5.0
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(7)
5.0
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7 reviews
5
100%
4
0%
3
0%
2
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1
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  • Michael C.

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    These guys did a very fine job for me when a leaky roof led to water penetration and damage inside my home. They did everything properly and went well beyond what would have been standard and what I would have expected. Specifically, Kevin coordinated everything. He was always on time, texted before he showed up, and came by multiple times himself and with his crew to complete the job. The nature of the water leak was such that it was very difficult to dry completely. Some of the water had entered behind a fireplace with a tile front. The moisture was visible on Kevin's meter, but was hard to get at and was not drying effectively even after a long time with blowers and dehumidifiers. The standard thing to do would have been to rip the tile front off the fireplace and just have it rebuilt later. I wasn't eager at all to do such extensive damage to my home though if I could possibly avoid it. Kevin and his crew worked to get at the wet spots, contriving ducting for the dehumidifiers, a sort of plastic tenting, and coming at it from in front and behind. Mainly, they were willing to leave their dehumidifiers (expensive capital equipment for their company) in place and working until the moisture finally dried adequately. In sum, these guys did all the basics just right, communicated like champs, and went well above what would have been standard practice in cleaning up my water-damaged home. Great people to work with all around; I recommend highly with no reservations.

    Mar 2, 2017Verified
  • Will H.

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    Especially in an industry where many companies cut corners and are unfortunately dishonest, . I trust Aaron and his team to do the right thing for me and all the other property owners we recommend them to. Water Damage is never fun to deal with but this company makes the process the best it can be.

    Jan 28, 2017

About this pro

We provide extraordinary service. We specialize in Water and Mold Damage. We are on call 24/7 and are able to provide Plumbers to help as well. I enjoy helping people that are in need of our services and we love meeting new people . It's gratifying knowing that what we do makes people smile in a dire situation.

Years in business

26

Times hired on Thumbtack

1

Number of employees

5

Background check

Completed
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Photos and Videos

17 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      We are not the most expensive but not the cheapest either. We do the job to today's standards per the the S500 and S520. Which is the protocol for all insurance work.
    • What is your typical process for working with a new customer?
      We try to put them at ease and not scare them. We know companies out there try that tactic. We pride ourselves on honesty and integrity.
    • What education and/or training do you have that relates to your work?
      20 years of commercial union construction and apprenticeship, certified in Water, Fire and Mold with IICRC.

    Business hours

    Pacific Time Zone
    Sunday12:00 a.m. to 12:00 midnight
    Monday12:00 a.m. to 12:00 midnight
    Tuesday12:00 a.m. to 12:00 midnight
    Wednesday12:00 a.m. to 12:00 midnight
    Thursday12:00 a.m. to 12:00 midnight
    Friday12:00 a.m. to 12:00 midnight
    Saturday12:00 a.m. to 12:00 midnight
    Coverage Area for Oso Emergency Solutions is about 30+ miles of Rancho Santa Margarita, CA.