It’s free with no obligation to hire
Current Top Pro
Hired 113 times
11 years in business
(Eastern Time Zone)
6:00 a.m. to 10:00 p.m.
Cash, Check, Venmo
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
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Great experience, carpets are all clean and my bedding. Super happy I chose him! Will use in the future.Apr 28, 2019Verified
Asked them to come to home to clean carpets while at work. They agreed and did the job. Asked for pics and was totally mislead. Carpets still had stains that were not shown in pics. He stated carpets look great. Not so much. Should have seen carpets after work before I paid. Should have known when he got very pushy about me paying via app Venmo before I got home. Do not use this company.Mar 10, 2019VerifiedCarpet Renewal By Team Balon's reply
This is very disappointing considering I took this customer in instantly and fit them into my schedule same day then I had to let myself in the customer didn't make an attempt to call me or even show up I completed all of the work wow one of their friends showed up and took a look themselves and we're very pleased I then took pictures of all the rooms like I always do from the entryway sent them to the customer and they were very pleased again I then had to wait three days for my electronic payment which by the way I never ever had a problem accepting so this review is complete slander and libel and Anyone who reads all of my other reviews will gather that as well.
We scheduled a 12:30 appointment and Shane finally arrived after 3:00 pm. However, he did text and call to keep me informed of the updated expected arrival times. Shane is very personable and hard working, but the finished results on the carpets were not as expected. He was very confident that the cat throw-up and soda / coffee stains would be removed after his treatments. While the carpets were visibly cleaner and fresh smelling, the stains are still visible.Jan 29, 2019VerifiedCarpet Renewal By Team Balon's reply
It is inevitable that some stains are persistent this customer did not contact me to let me know about this rather just wrote a negative review I offer 100% satisfaction guarantee to all my customers and they know that they can call me and I will come back and Retreat areas at no cost that is a staple of my business I only wish this customer would have reached out to me it could have been taken care of quite effectively and with no hassle at all
Outstanding work!! I will definitely be bringing back Shane for any carpet cleaning needs I have.Nov 1, 2018Verified
My carpet smells and looks clean, new, and just all around perfect. My cat and I love it. Thank you!!Sep 27, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?The cost for my deep cleaning is a VALUE at .30 cents per square foot! Your deep cleaning includes the following: * Deep lift vacuuming prior to your stain removal via deep clean. (No need to vacuum before we arrive!) * Oxi-based spot treatment * All-over foam shampoo with deodorizers **This method is superior to older steam cleaning methods! Your floors will be dry in 4 hours or less depending on ventilation. Our quick dry-low moisture methods allow us to work around and underneath furniture with ease. No need for you to worry about moving your furniture in and out of your space! Overall, this saves you time AND money while allowing you to use your floors again quickly!**
- What is your typical process for working with a new customer?Give us a call and we'll schedule your appointment!
- What education and/or training do you have that relates to your work?20 + years of experience on the job training with a family-owned operation says it all.