Next Level Refinishing
About this pro
The serviceman explained the process and help to set my expectations for the results. He took time to be clear and made the effort to accomplish the best outcome.Jan 16, 2018VerifiedJames M.'s reply
Possibly the most tranquil environment we've worked in! Thank you for making us feel at home! We look forward to serving you in the future.
New life has been brought to my tub. Honest and efficient, definitely recommend them for refinishing!Apr 25, 2017VerifiedJames M.'s reply
Thank you Erica for allowing us to serve you! We're happy that you're happy with the service and the spirit and energy in your home was so welcoming and beautiful. We always appreciate a pleasant work environment. Thank you again from the Next Level family!
Process was outstanding from beginning to end. James is a real pro and he made my old, dingy shower shower look brand new. I'm amazed and delighted. He's such a nice man, very courteous, respectful of my time, affordable and a very hard worker. I'd would highly recommend him.Feb 7, 2017VerifiedJames M.'s reply
We could boast that we have been in hundreds of homes during our time in this industry, we can now boast that we have some of the nicest customers in the country and possibly on the planet! Being in your home was almost like being at my mom's house. You invited me in and treated me with the utmost respect, courtesy and consideration. This was without a doubt the CLEANEST, MOST ORGANIZED home I've EVER been in and we definitely took extra care to make sure the home was better than we found it. Thank you again for a very welcoming experience!
James responded quickly and addressed the issue with regarding to my leaking bathtub within hours of my initial request. He was professional and prompt. I will definitely be using James for all my projects going forward.Jan 27, 2017VerifiedJames M.'s reply
Thank you for your business and your professionalism. It's great to know that clients still believe in accountability on both ends. We appreciate the business and thank you for allowing us to serve you!
James just refinished a bath tub for me and did an excellent job! His communication/replies back were fast and courtesy. He arrived on time and I would highly recommend him to anyone need their bathub refinished. Also he was very careful and meticulous about not damaging my new tub tile and floor tile! Happy customer I am!!Nov 17, 2016VerifiedJames M.'s reply
Thank you Todd, We appreciate the opportunity to serve you! Thanks for your review and thanks for choosing Next Level Refinishing! We look forward to serving you on future projects!
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- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is pretty standard but there are variables that make pricing fluctuate.
- What is your typical process for working with a new customer?We typically take a call, explain the process and in most cases can give an accurate quote over the phone. It saves time and if a potential client is shopping around,they aren't tied up too long with us having to actually come out and view the job. No one has time to waste!
- What education and/or training do you have that relates to your work?All employees are certified through a training course which of course only gives general knowledge. Experience and the bulk of learning is hands on in the field. We have a local facility to help our techs on techniques and to test new products.