Your Green Clean Crew

Redmond, WA

Get up to five quotes from pros like Your Green Clean Crew within hours. Get Quotes

About this pro

How does your business stand out?

Our products are safe for kids, pets & our planet.We employ professional cleaners with extensive training and experience in commercial and home cleaning. We are proud of our attention to detail and the quality of our services.

What do you enjoy about the work you do?

We take pride in giving our customers the free time they deserve to spend with family, friends or hobbies.

Location

Redmond, WA 98052

Background check

Complete

Years in business

2

Number of employees

10

Times hired on Thumbtack

136

Reviews

55 Reviews
  • Kristen W. Aug 29, 2017
    House Cleaning
    Verified Review
    I chose them. They messaged, I responded. Then nothing. I followed up twice. Nothing. So... I went with someone else not on thumbtack.
  • Jash S. Jul 25, 2017
    House Cleaning
    Verified Review
    Everything was great from the crew to the great communication with the dispatch! Highly recommend
  • Ajanta M. Jul 24, 2017
    House Cleaning
    Verified Review
    I had a not so good experience with Green Clean Crew team. For the first time they send a team that was so rude and literally dumping all the cleaning supplies on my hardwood floor and also scratched a piece on the floor, which I never really complained about. Later on Anne (owner of this company) send in another team which was doing fair enough job for the past 3 months. After the first deep clean I always paid them at $25 per hour as per agreement. Last month after some conversations with Anne I learned she would always charge $30 per hour and this conversation began when I started reducing the scope of work since I was preparing the house of babies. Instead of getting in arguments I agreed to $30 per hour per person as well. However seems like the cleaning crew was really greedy and would always expect a work worth $150 or more and unfortunately I don't have a big enough area that needs to be cleaning for 2.5 hours every months(doesn't make sense). I have always been really nice with the cleaning crew and also recommended them to a couple friends and colleagues, out of which the team did end up getting hired at one of my neighbors house (I have already shared this review with my neighbor too and she may not hold on to this team for long). Despite of the appreciation and tip I offered the cleaning crew a couple weeks back they literally lied about their start and end time for cleaning at my house, without realizing that I have a security camera that captures footage of entry and exit of every visitor. And even Anne supported her cleaning crew blindly and told me that she couldn't provide any further service at my house. Unbelievable this company is not worth relying upon since neither the owner not the cleaning crew is true to their words. Please beware if you have hired this company at your home for cleaning services.
  • Jessica S. Jul 14, 2017
    House Cleaning
    Verified Review
    Great cleaning, very responsive
  • Tong P. Jun 29, 2017
    House Cleaning
    Verified Review
    The pro did a good job
  • Thumbtack Customer Jun 27, 2017
    Thumbtack sends estimates on their behalf so that means they will not honor the price.
  • Jonathan P. Jun 7, 2017
    House Cleaning
    Verified Review
    Great job, very prompt and professional, and we're able to come in on short notice and accommodate our specific requests. Thank you!
  • Ajay G. May 23, 2017
    House Cleaning
    Verified Review
    Great cleaning done by team
  • YZ Z. May 23, 2017
    House Cleaning
    Verified Review
    Great job. Everything looks perfect!
  • Laurie H. May 22, 2017
    House Cleaning
    Verified Review
    All around positive experience. Great communication throughout. The crew was on time, highly efficient and thorough. I needed a deep clean (cabinets, window sills, appliances, baths, floors). They delivered that and more. I will definitely use again. Highly recommend.
  • Thumbtack Customer May 21, 2017
    They charged 70 dollars an hour for two person. However, they went way over time and charge me extra for that. The work is not done the way i wanted and there is still dust on the floor. Even after i pointed out the area, the worker just do it as like that's the only dirty place. Last but not the least, the workers are not able to speak English, which makes it hard to communicate. Never going to try them again!
  • Janet V. May 21, 2017
    House Cleaning
    Verified Review
    Thorough and industrious.
  • Humayun R. May 20, 2017
    House Cleaning
    Verified Review
    I have emails from this company confirming the 20th at 2-3pm. We agreed it. They didn't show up. And left me in a mess with a dinner party to cater for. Stay well clear.
  • Cassandra S. May 17, 2017
    House Cleaning
    Verified Review
    I hired this crew to clean my home twice a month and so far so good. the crew did such great job and very satisfied also they come on time.
  • Mary C. May 15, 2017
    House Cleaning
    Verified Review
    I am very happy with the service that I have had so far. I expect to hire them for more projects very soon.
  • Jennifer D. May 2, 2017
    House Cleaning
    Verified Review
    The Green Clean Crew does great work!
  • Andrew W. Apr 26, 2017
    House Cleaning
    Verified Review
    Thorough pre-inspection, friendly, professional and on time. Cleaners are very sweet, hard working and very on time every time. Exceptionally pleased with the service, they're willing to above and beyond and help with additional tasks such as oven and fridge cleaning and extra cleanings when needed. Recommended!
  • Sealver S. Apr 14, 2017
    House Cleaning
    Verified Review
    Did a move out clean from our house. Came home to a spotless house. They did miss my refrigerator in my bar but that's not a big deal because the house is so big . I'm real thankful to this company helping take pressure of my wife and I!
  • Ying L. Feb 13, 2017
    House Cleaning
    Verified Review
    Job well done
    Job well done
  • Kun C. Feb 3, 2017
    House Cleaning (One Time)
    Verified Review
    Highly recommend
    Great service done! Our house looks totally different after the cleaning! Highly recommend
  • Kenneth G. Jan 28, 2017
    House Cleaning (One Time)
    Verified Review
    Overall good job
    2 person crew was on time and worked steadily through their 2.5 hour visit. Overall did a good job. Only complaint was a couple of missed areas i.e top of the refrigerator.
  • Sheri P. Jan 24, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Thorough cleaning at a great price
    We were so thankful that the Green Clean crew was available on short-term notice. We needed a good, thorough cleaning on our new house before moving in. The crew did a fantastic job and we couldn't be more happy! We'll definitely be calling them for our future needs.
  • Maddie F. Jan 12, 2017
    Apartment Cleaning
    Verified Review
    Great experience
    Great experience with this provider. My apartment was clean and tidy and provided exactly what I needed. There were a few spots that looked like they have been missed on the dusting front but I know they were pressed for time because there were issues with the crew finding my building. Overall very satisfied with the experience relative to the cost, would hire again and feel comfortable recommending.
  • Sally P. Dec 11, 2016
    House Cleaning
    Verified Review
    Terrific
    They did a great job and am thrilled that we're on the service now
  • Julian D. Dec 8, 2016
    House Cleaning
    Verified Review
    Well Done Inspection
    Anne Underwood of Green Clean gave very fine inspection and honest estimate. She was also on time for her visit, which I appreciated.
  • Leigh A. Dec 2, 2016
    House Cleaning
    Verified Review
    Glad I tried them, a clean house makes me happy
    Great communication, great work, and fair pricing. Happy to continue with the service.
  • Keara F. Nov 27, 2016
    House Cleaning (One Time)
    Verified Review
    Highly Recommend-- Will be using again
    Everything went off without a hitch. The crew completed every task id asked for and had time to vacuume and make my bed. Little touches like toilet paper rosettes and how they arranged all of my throw pillows gave the house an polished touch in addition to being sparkling clean.
  • Veer C. Nov 17, 2016
    House Cleaning
    Verified Review
    Great work
    Good job cleaning up the house and within the stipulated time
  • Jessica S. Nov 7, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Post construction deep clean
    I hired green clean crew to do a post construction deep clean. I was impressed by their website and the list of all the cleaning they would do. There was a language barrier that I believe may have resulted in some miscommunication. I needed the windows, floors, walls, cabinets, bathrooms, fridge, etc, cleaned, dusting done, and shelves wiped down. They cleaned the bathroom sinks and tubs well but did not clean the floors well at all. The kitchen sink was good, but the fridge smelled bad even after they were finished. The floors throughout the house were not taken care of, the windows did not appear to be cleaned, shelves still needed to be dusted. I know there must have been some confusion about what was needed, but there was no ability to explain or clarify because of the language issue. To their credit, they called me back and reduced the cost. Also have offered an additional hour of cleaning for free. My biggest frustration was that I needed the place deep cleaned and it didn't happen.
  • Donna C. Oct 30, 2016
    Move-in or Move-out Cleaning
    Verified Review
    House readied to sell!
    We could only have them for two hours, so they didn't have time to vacuum. But, what they did in the upstairs bathrooms and the kitchen was excellent! The house is on the market. We are grateful!
  • Denise G. Oct 24, 2016
    House Cleaning (One Time)
    Verified Review
    Thorough, great price, flexible timing - very happy!
    Great job cleaning a house that hadn't been touched for quite some time - good communication and reasonable price, very flexible on scheduling - looking forward to a working with GCC on future projects!
  • Robin S. Oct 20, 2016
    House Cleaning
    Verified Review
    First cleaning : Many to come
    The team did a great job as well as very nice which is important to me. A relief to find such a good company
  • Mandy L. Oct 8, 2016
    Deep or Spring Cleaning
    Verified Review
    Move in deep cleaning
    We had a deep cleaning done after moving in and finishing a kitchen renovation. The house was very dirty and needed all the details taken care of. The team was fantastic. They arrived on time and only took 30 minutes longer than the estimate. When they were done the entire house sparkled. We couldn't be happier with the service.
  • Ll E. Oct 6, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Services were over sold
    It was basic floors and countertops -they did not clean the facets in bathrooms or any windows.
  • Heather W. Oct 4, 2016
    House Cleaning (One Time)
    Verified Review
    10/10 - absolutely perfect.
    I had them clean my house the day before my wedding. They did an absolutely impeccable job - and the photos we had taken in our home show it! Incredible attention to detail, very responsive. We don't have our house regularly cleaned but are considering it now! I cannot recommend them enough.
  • Chi Y. Oct 1, 2016
    House Cleaning (One Time)
    Verified Review
    Great work!
    The lady did a good job at our property. Although they spent a bit more time than I expected, the great work they were doing impressed me a lot! Would be happy to hire them again.
  • Bhav T. Sep 30, 2016
    House Cleaning (One Time)
    Verified Review
    Deep cleaning
    I got done deep cleaning. Lady's who came didn't do properly and I had to check each time if they have cleaned properly. I am unhappy that I was charged for the time that has to be cleaned second time upon my notice . There are few areas that are not cleaned properly too. Wouldn't recommend.
  • Natalie B. Sep 23, 2016
    House Cleaning
    Verified Review
    Great experience
    Very clear communication with the owner. We have 2 cleanings complete and we are very happy so far. They do a great job - and the best part (for us) is the reliable schedule. Planning to continue using this service!
  • Namita P. Sep 21, 2016
    House Cleaning
    Verified Review
    Great experience with the Green Clean Crew
    It has been a pleasure working with Anne and her team. Anne truly has a great mix of customer empathy and business professionalism. She worked with our family to find the right service and the team making our lives that much easier when it comes to having a nice and clean house esp with kids. Anne's team has always done a great job with their cleaning service and they are very professional and always on-time or providing heads-up when running a bit late. I would most certainly recommend green clean crew for your cleaning services.
  • Neelam S. Sep 21, 2016
    House Cleaning
    Verified Review
    House Cleaner
    The initial quote process went well. The business manager was professional and accomodating. She worked out the schedule to fit me the time that was convenient for me. On the day of the first cleaning they were on time and did the job. Only hiccup I have is still not sure who will be cleaning my home on regular basis. The cleaners from the first cleaning will not be my cleaner. They promised the next cleaning will be with the cleaners assigned who will be my regular cleaner. I hope it goes well and I have a designated cleaner that does not change frequently. Thank you.
  • Karl W. Sep 18, 2016
    House Cleaning
    Verified Review
    Very happy
    Wonderful crew - very professional and very pleasant. Had a deep clean which took a bit longer than I expected, but then they do a good job!! Will hire them bi-weekly.
  • Shannon S. Sep 14, 2016
    House Cleaning
    Verified Review
    Very impressed
    What a wonderful company!
  • Andrea D. Aug 17, 2016
    House Cleaning
    Verified Review
  • Jane B. Aug 11, 2016
    House Cleaning (One Time)
    Verified Review
    Really happy with our experience. The ladies who came to clean weren't afraid of getting down on their hands and knees to clean corners. They did a great job.
  • Kelly E. Aug 9, 2016
    Move-in or Move-out Cleaning
    Verified Review
    The ladies did a superb job of cleaning my condo for move out. They scrubbed the tub and toilet, scoured the oven and microwave and wiped down every surface. My only complaint is the lack of good communication on the day before and day of the cleaning. Times were rescheduled twice and I was left somewhat unsure if their arrival time would be 11am or noon. That being said their rates are great, they were very friendly, and also hard working. I would certainly use this company again!
  • Can K. Aug 8, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • Saumil B. Jul 23, 2016
    House Cleaning (One Time)
    Verified Review
    Bang on time and cleaned everything we requested.
  • Teesha M. Jul 14, 2016
    House Cleaning
    Verified Review
  • Jerry H. Jul 13, 2016
    House Cleaning (One Time)
    Verified Review
    They were very detailed in what they cleaned. In 4 hrs they got the 1st floor done, but they cleaned areas I asked them not to- not completing what I did ask for-and it would have been nice if they moved a little faster.( there was no husstle or sense of urgency at all) Over all this is, however the best company I've used so far... And I've tried quite a few! We had a restricted time frame for this job, but I will likely hire them again when I have a few extra hours to spare for them to use cleaning. I would highly recommend them for cleaning.I have been told by other companies that " my standards are too high" for what I consider clean....but this company meets it. They will do a wonderful job and the crew was very sweet and kind.
  • Marilee H. Jul 8, 2016
    House Cleaning
    Verified Review
    We had a team of 2 wonderful women. They worked diligently and quietly until the job was completed. They were very professional!
  • Anand B. Jul 2, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Super responsive and easy to work with. I will work with them next time as well.
  • Minakshi B. Jul 1, 2016
    House Cleaning
    Verified Review
    They are very professional,fast and organized.
  • Teresa L. Jun 20, 2016
    I have had my home cleaned by this crew for over 10 years. The quality of their work is at my standard which I think is very high. Their service is of great value to me and they are highly trustworthy. It is nice to have them take such special care and attention. I highly recommend them.
  • Sarah S. Jun 17, 2016
    Reliable, quick, thorough, and affordable. Awesome!!
  • Bobbie M. Jun 16, 2016
    This is the 2nd company with which I have worked with Anne, going back maybe 12 years. Her crews are well trained, by Anne, and take pride in their cleaning. I particularly like their rotating "deep cleans", so our home gets more than a surface clean. I have had several cleaners before finding Anne, and Anne's Green Clean Crew is, by far, the best!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We quote regular jobs based on the outcome of our walkthrough. For one time cleaning, we quote a competitive hourly rate.
What is your typical process for working with a new customer?
For regular service, we offer a free in home estimate in order to give you an exact price. One time cleans are quoted by the hour
What education and/or training do you have that relates to your work?
Over 15 years of house cleaning business operation experience. We have a specific training program for every one of our team members that insure a quality customer experience
What advice would you give a customer looking to hire a provider in your area of work?
For regular service, be sure to have the service come out and do a walkthrough prior to hiring. Also note if they offer a guarantee on their work.
What questions should customers think through before talking to professionals about their project?
How frequently they would like their home cleaned