About this pro
8 years in business
9 hires on Thumbtack
Additional services needed
They had truck issues so they were significantly later than expected, but did contact us ahead of time and let us know. They moved us with a small UHaul truck, and needed to make three trips. They were pleasant to deal with. Some pieces got damaged during the move. One guy tripped when moving a large desk and caused a gouge on the side of it. Alex accidentally pressed down on the lock for our file cabinet and we had to break the lock to open it after they left. Nice guys....but a move that should have taken about 3 hours took much longer due to the size of the truck. It was a good price for the move .......but......Jun 6, 2017Verified
Great experience. There was a minor issue with the truck early on, but they kept me updated and it turned into a seamless, successful move. The team was great, polite, and very helpful. Overall great experience.Apr 30, 2017Verified
I had a appliance pick and move. The guys were professional and pleasant. On time!Apr 18, 2017Verified
Communicate to me that items during the move were DAMAGED. Also communicate lack of moving truck because using a pickup truck takes 8x as long. Be careful with my belongings. My dining table is broken, wardrobe broken, glasses shattered, lamps broken, side table cracked, book shelf fracked.May 21, 2017Verified
They no showed me twice, wasted my whole day waiting for these people to show up.May 23, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our movers may offer may offer a flat rate to save money or to compensate if they are heavier items than expected which may take longer to move.
- What is your typical process for working with a new customer?Give quote, understand move request, schedule and call 30 minutes before arrival. Customers can pay cash or credit through PayPal. No account is required.
- What education and/or training do you have that relates to your work?I have 7 years experience; I use to move drywall and fortune 50 companies. I also have safety and hazardous training.