|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Appel contracting llc
About this pro
Best contractor I've dealt with in a long time. Came over, free estimate, agreed on price and did the job the same day...all done !May 5, 2018Verified
We had previously found an amazing plumber via Thumbtack so when we needed our basement drywalled and finished we throught we would try again via Thumbtack. We got immediate responses from 5-6 contractors and got 4 estimates. With each and every contractor I walked them through the project and explained to them all that I, the female homeowner, was doing the framing and that we hired an electrician and plumber. It was made clear to all of them that a non-professional was doing the framing. Some of them advised me where to add some studs to the framing in the corner. The estimates ranged from very low to very high. We went with John with Appeal Contracting who was in the middle price wise and we agreed on a price paid via cash. We were under the impression that he had a team that included a finisher. He came to do the work and again was as cordial as he was the date he gave the estimate. I showed him that we purchased some purple board and advised we wanted it behind the kitchen wall and the plumbing in the half bath. He advised we didn’t need it and I stated that my husband wanted the purple board in those areas so to please use it. While he may not feel it was needed it was our choice to use it in those areas. The materials were purchased based on his list provided when he provided the estimate quantity wise, we just added the purple boards. As he began to work it went from bad to worse. Apparently my non professional framing wasn’t perfect and would take more time than he estimated and it seemed to upset him. Some of the walls were not perfect and one curved a bit. I know some of our maronda home walls were like that so I can’t see that our walls were that bad. He even pulled my husband aside to complain about the framing. Was it done by a professional? No, and I was clear about that when he walked to provide the estimate. That being said toward the end of his hanging the drywall by himself (no crew) he told us his normal finisher was not available and that he would have to find us a new finisher. So he brings over a crew of three men who did not speak much English (two didn’t speak any English at all.) This was not a huge deal as long as they were good but the price kept fluctuating to be a bit more than the original estimate agreed upon. But we agreed to a bit more because he switched finishers. At that point we were in so deep in the drywall phase we felt we were stuck. After John left we noticed that he hung all the purple board in the bathroom and none of it was where the plumbing was, which is where we asked. None in the kitchen and none on the plumbing wall of the bathroom (see attached photos) Once we were handed off to the finishers we were told we were on our own with them and we would pay them directly so we were concerned. It took three visits to finish and we found issues. John had asked me how they were doing via text and I advised they hadn’t finished because at that point they were not finished. One of the guys, we were told was named Nacho, was our go to guy to speak with. They came when they said they would, they worked fast and were courteous. When they finished (this was before Christmas) we found areas that were just not great. While my framing was done by me, a non-professional, these guys are professionals and I would have hoped for better cuts, no holes left and all screws covered. We had two doorways by our mechanical area that we advised we wanted them both framed all around because the right side would be bifold doors and the left one would be a barn door. John didn’t hang drywall within the frame. We had to hang some ourselves before the finishers came. Some of his cuts were so rough it was jagged and our bar height wall has high spots we have to shave down to get the countertop onto. (see photo ) Around one window the left side was left high in a corner (so the sill would not sit down in it so we had to shave away at it) and on the right side a big hole was left so we had to fill it with mud ourselves. We found more than one corner with holes that we have to fill, all of our outlet boxes were well covered by mud so we had to cut out the boxes for our electrician, one was totally covered but we found it before they finished and asked them to open it. I did not complain about any of this directly to John. At that point there is not much more we can do. But I feel since my selection of him was based on feedback I felt I needed to provide precise and specific feedback on our experience with this drywaller. I wanted people to know that it doesn’t seem to us that he has a ‘crew’ like we felt when he gave the estimate and that he changed the price and finisher during the project and left us to handle the finisher on our own. It was not what we bargained for and it was a yo-yo experience. I wish John no ill will, I just needed to leave an honest review.May 4, 2017VerifiedJohn A.'s reply
angela, i apologize that you feel like this but if you wouldve told me there was issues I 100% wouldve made them right.
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- What should the customer know about your pricing (e.g., discounts, fees)?All jobs are different in many ways. Most of the time the size and difficulty level of the job dictate the price. Basically, each job is unique.
- What is your typical process for working with a new customer?Each time i work for a customer, new or recurring, i aim to please and deliver exactly what they have in mind.
- What education and/or training do you have that relates to your work?My training comes from a few experienced mentors that i look up to.