Good morning Diane, I'm sorry we didn't exceed your expectations however we will rectify the situation. I don't have the invoice in front of me but I will have Greg reach out to you today. Again we are very sorry we came up short. We will do everything we possibly can to make you a happy customer of Evergreen Carpet Care.
Thank you for giving us the opportunity to work for you Frances, we really appreciate your business. You have a 30 day spot back guarantee, so if anything pops up please call us at 775-825-7569. Thank you so much for the great review! Shane C. Management
Thank you for your review Nikki C! Please don't hesitate to give out my name and phone number to any friends and family who you feel would also benefit from our 5-Star service! Thank you for your continued business and support of Evergreen Carpet Care!