FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Molly Kate Studios provides discounts for returning clients! We make sure to go over every fee with you so that you know EXACTLY what you’re paying for! Receipts included.
- What is your typical process for working with a new customer?
Why should you have to worry about planning! You just sit back and have fun. The process: Discuss basic needs. Prepare estimate & receipts. Set up in-person appointment (Skype or Phone Call is OK). Meet. Reminders. Skype/Phone 24-48 hours before session. Have a fun photo session! Edit, edit, edit. Provide photos to client. Follow-up for client satisfaction.
- What education and/or training do you have that relates to your work?
College courses, years of experience, second-photographer, lead-photographer, and customer service.