|Sunday||12:00 a.m. to 12:00 midnight|
|Monday||12:00 a.m. to 12:00 midnight|
|Tuesday||12:00 a.m. to 12:00 midnight|
|Wednesday||12:00 a.m. to 12:00 midnight|
|Thursday||12:00 a.m. to 12:00 midnight|
|Friday||12:00 a.m. to 12:00 midnight|
|Saturday||12:00 a.m. to 12:00 midnight|
About this pro
He sent a message at 7:12pm for an 8pm appointment cancelling our appointment saying that the roads were too icy on 1/2/18. There were no reports of any ice or rain. So we don't believe he was telling the truth. We had a family of 8 taking photos and had rushed to be at the location on time. We were in town for a family trip and didn't have enough time to hire another photographer. I would not hire this person.Jan 8, 2018VerifiedEngin K.'s reply
Hi Yolanda, thanks for the review. I am sorry for this problem and I apologize for the inconvenience it caused to you. Let me provide some more information here so that my future customers can have a better understanding of why I have received 1 star review: Please note that I have been in contact with you from 12/28/2017 and have been making suggestions based on your requests. So in total after 6 days, finally, you have decided to have your session at your hotel lobby (which I suggested couple of days earlier) and told me at 1pm on 1/2/2018, which was your last day of trip. Please note that as your time is precious, we, as photographers, have schedules; too, especially during the holiday season. I am telling you this because if you choose to book at the last minute, you should be fine with last minute cancellations. At that day, I accepted your request since I knew that it was your last day here in Dallas. I was kind of sick but I thought I will be able to handle the session. Remember weather was really cold during those days and we have experienced couple of days with icy roads. So I thought I am already getting worse (you asked for rooftop as well which affected my decision) and roads might be icy so I had to cancel. I was not able to check road conditions at that time but l checked later on and as you said there was no ice! Still, I won't be able to take your photos since I was very sick later on. Actually, I had to stay in bed during the following couple of days. Again, I apologize for the inconvenience. I have texted you earlier that day but Thumbtack's messaging system delays messages and that is why you received it late. Considering the fact that you booked me 7 hours before the session I think cancelling 1 hour ago should be a good ratio. Thanks.
Engin went out of his way to accommodate our large group!Jan 6, 2018VerifiedEngin K.'s reply
We had to cancel due to last minute illnesses in the group to be photographed. Engin was very understanding and his cancellation agreement was quite sensible - a fee for his time, which he will honor as a credit when we use him next time. Wish we had experienced his skill in photography, but we will another time.Dec 30, 2017VerifiedEngin K.'s reply
Customer indicated that she misunderstood the review system and gave four-star since we were not able to do the session.
Engin was great to work with! We had a large group with a baby, kids, and grandparents. He was patient to work with everyone and help each of us feel comfortable throughout the shoot. The photos turned out beautiful! He captured our family perfectly - better than I could ever imagine! Engin had good recommendations on location and shots. He was flexible in scheduling and always very prompt in communication. I highly recommend him.Dec 15, 2017
Engin is very professional. What stands out, is his patience and consistency. We liked his work and would recommend for bday parties and family functions. cheers!Dec 15, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing includes 15-20 digital images. All photos are detail-edited.
- What is your typical process for working with a new customer?First decide on a location. Sometimes customers choose the location, I can make suggestions as well. Second, decide on day and time. Kids/might have lunch/nap time. I understand and try to accommodate that. Photos are delivered within three business days after the session day.
- What education and/or training do you have that relates to your work?Perfect eye for a good photography comes with person from the birth. I have also taken professional online courses for photography.