|Sunday||12:00 a.m. to 12:00 midnight|
|Monday||12:00 a.m. to 12:00 midnight|
|Tuesday||12:00 a.m. to 12:00 midnight|
|Wednesday||12:00 a.m. to 12:00 midnight|
|Thursday||12:00 a.m. to 12:00 midnight|
|Friday||12:00 a.m. to 12:00 midnight|
|Saturday||12:00 a.m. to 12:00 midnight|
About this pro
He sent a message at 7:12pm for an 8pm appointment cancelling our appointment saying that the roads were too icy on 1/2/18. There were no reports of any ice or rain. So we don't believe he was telling the truth. We had a family of 8 taking photos and had rushed to be at the location on time. We were in town for a family trip and didn't have enough time to hire another photographer. I would not hire this person.Jan 8, 2018VerifiedEngin K.'s reply
Hi Yolanda, thanks for the review. I am sorry for this problem and I apologize for the inconvenience it caused to you. Let me provide some more information here so that my future customers can have a better understanding of why I have received 1 star review: Please note that I have been in contact with you from 12/28/2017 and have been making suggestions based on your requests. So in total after 6 days, finally, you have decided to have your session at your hotel lobby (which I suggested couple of days earlier) and told me at 1pm on 1/2/2018, which was your last day of trip. Please note that as your time is precious, we, as photographers, have schedules; too, especially during the holiday season. I am telling you this because if you choose to book at the last minute, you should be fine with last minute cancellations. At that day, I accepted your request since I knew that it was your last day here in Dallas. I was kind of sick but I thought I will be able to handle the session. Remember weather was really cold during those days and we have experienced couple of days with icy roads. So I thought I am already getting worse (you asked for rooftop as well which affected my decision) and roads might be icy so I had to cancel. I was not able to check road conditions at that time but l checked later on and as you said there was no ice! Still, I won't be able to take your photos since I was very sick later on. Actually, I had to stay in bed during the following couple of days. Again, I apologize for the inconvenience. I have texted you earlier that day but Thumbtack's messaging system delays messages and that is why you received it late. Considering the fact that you booked me 7 hours before the session I think cancelling 1 hour ago should be a good ratio. Thanks.
Engin went out of his way to accommodate our large group!Jan 6, 2018VerifiedEngin K.'s reply
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing includes 15-20 digital images. All photos are detail-edited.
- What is your typical process for working with a new customer?First decide on a location. Sometimes customers choose the location, I can make suggestions as well. Second, decide on day and time. Kids/might have lunch/nap time. I understand and try to accommodate that. Photos are delivered within three business days after the session day.
- What education and/or training do you have that relates to your work?Perfect eye for a good photography comes with person from the birth. I have also taken professional online courses for photography.