What is your typical process for working with a new customer?
I talked to my clients about what their needs are and how I can help them form a plan to solve their issues or concerns.
What education and/or training do you have that relates to your work?
I am a certified administrative assistant with 10+ years experience working with upper management.
Do you have a standard pricing system for your service? If so, please share the details here.
I have several packages that will help the new business owner to the executive business owner. I also work on projects with a hourly rate.
How did you get started doing this type of work?
I was laid off in 2009 and I met a virtual assistant that told me about this industry. I did my research for a year before I applied for my business license.
What types of customers have you worked with?
New business owners, Realtors, Business Consultants, Salespersons and Financial Industry
What advice would you give a customer looking to hire a provider in your area of work?
Tell them everything you are experiencing in your business at the time you are looking to hire. Ask what can you expect from their service, how often will communicate, are they easily acceptable, what are their policies on emergency, days off and holidays. How do they bill for services, get paid and tracking of time.
What questions should customers think through before talking to professionals about their project?
Do they have a budget for the service? How much service do they want/need? Can they let go enough to trust someone else to get the job done?