FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing covers a 20 mile radius. We offer discounts if you book a party package. We cover Richmond and the surrounding counties as well as Colonial Heights, Ft. Lee and Petersburg. There is a delivery charge to deliver outside of this area.
- What is your typical process for working with a new customer?
You can visit our website and book directly from the site. You can call or email if you have questions. We send you a confirmation email and take your deposit directly through our website. We call and email the day before to give you a delivery time. We work with you to find a fun and safe location for the bounce house once we arrive to your property.
- What education and/or training do you have that relates to your work?
All of my employees are trained and complete a safety course.