FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As each job is unique it is best to lay eyes on the project and meet customers face to face to ensure that the specifics of the job are understood and the most accurate price can be quoted. After meeting with a customer and reviewing their project, and estimate is written up with the specifications discussed. Prices vary by wood/product choice, stain vs. natural choice, water-based vs. oil-based choice, etc.
- What is your typical process for working with a new customer?
As each job is unique it is best to lay eyes on the project and meet customers face to face to ensure that the specifics of the job are understood and the most accurate price can be quoted. After meeting with a customer and reviewing their project, and estimate is written up with the specifications discussed. Upon agreement with the customer a time slot is selected for the project. Dan will remain in contact with each customer to ensure the project is completed to their satisfaction.
- What education and/or training do you have that relates to your work?
Johansen’s Premier Flooring has professionals with over 20 years of experience in all hard flooring surface installation and refinishing.